Senior Associate-Digital Product Management

TN United Kingdom; London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

Join a dynamic team at a leading global firm, where innovative thinkers thrive in a fast-paced environment. As a Senior Associate in Digital Product Management, you'll collaborate with diverse stakeholders to launch impactful product features. This role offers the chance to enhance customer experiences through strategic digital initiatives while enjoying comprehensive benefits and a supportive workplace culture. If you're passionate about driving innovation and making a tangible impact, this is the perfect opportunity for you.

Benefits

Comprehensive medical, dental, and vision insurance

Flexible working arrangements

Generous parental leave policies

Career development opportunities

Access to global wellness centers

Confidential counseling services

Qualifications

• Experience in agile frameworks and project management is essential.
• Strong problem-solving and communication skills are required.

Responsibilities

• Support launching new product features with cross-functional teams.
• Manage projects to ensure timely launches and meet milestones.

Skills

Agile Framework

Project Management

Problem Solving

Communication Skills

Analytical Skills

Relationship Building

Multitasking

Job description

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Senior Associate-Digital Product Management, London

Client: AMEX

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: f2a9f0415446

Job Views: 6

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you, with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague can share in the company's success. Together, we'll win as a team, striving to uphold our powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, in an environment where everyone is seen, heard, and feels like they belong.

Join Team Amex and let's lead the way together.

Member Get Member (MGM) is American Express's enterprise referral program. We leverage the goodwill and advocacy our Cardmembers have for our brand and turn that into an opportunity to acquire new customers. Through MGM, consumer and small business Cardmembers can refer friends and family for an American Express product, and if successful, both can earn rewards. MGM is one of our largest acquisition channels globally and a key strategic area for growth and investment.

If you are an innovative thinker, a problem solver, positive, enthusiastic, and excited by great digital experiences, we'd love to hear from you. If you'd like the opportunity to see the impact of your work on the company's financial performance in a team with great growth and progression opportunities, then this could be the role for you.

You'll work in a fast-paced, global, and cross-functional environment, collaborating closely with marketing partners, product, and engineering. You'll deliver features that improve the performance and efficiency of MGM's capabilities.

How will you make an impact in this role?

• Support launching new product features and capabilities, partnering with cross-functional stakeholders (e.g., product teams, engineering teams, UX design, analytics, and local marketing).
• Translate technical requirements into instructions and guidelines for marketing.
  Work directly with MGM engineering teams within an agile environment to break down requirements into user stories and track progress to delivery.
• Manage projects effectively to ensure timely launches and meet all milestones.
• Participate in all agile ceremonies (daily stand-ups, planning, retrospectives) to effectively deliver the product roadmap.
• Assist with creating presentations for executive audiences as needed.
  
  

Skills and Qualifications

• Experience working within an agile framework is necessary.
• Proven experience solving problems through logic and a customer-focused approach in ambiguous situations.
• Project management experience is required.
• Strong communication skills with high accuracy, clarity, and directness.
• Experience managing digital experiments is a plus but not mandatory.
• Ability to build relationships across organizational levels and functions to achieve shared objectives.
• Active learner with an inquisitive mind, loving challenges and stretched goals.
• Highly analytical, capable of interpreting data into insights and driving innovation.
• Ability to multitask, operate autonomously, and prioritize effectively.
• Self-starter thriving in a rapidly changing, dynamic environment.

We support our colleagues and their loved ones with benefits and programs that promote holistic well-being, including financial, physical, and mental health support throughout life stages. Benefits include:

• Financial well-being and retirement support
• Comprehensive medical, dental, vision, life insurance, and disability benefits (location-dependent)
• Flexible working arrangements: hybrid, onsite, or virtual based on role and business needs
• Generous parental leave policies (location-dependent)
• Free access to global wellness centers staffed with healthcare professionals (location-dependent)
• Confidential counseling through our Healthy Minds program
• Career development and training opportunities

Employment offer contingent upon successful background verification, in accordance with applicable laws.