Free People Assistant Visual Manager - Cambridge, UK

Free People; Cambridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a creative Assistant Visual Manager to enhance customer experiences and drive sales. In this dynamic role, you will lead a passionate team, ensuring visual standards align with the brand's aesthetic. Your leadership will foster a culture of excellence, where team members are empowered to thrive. This position offers a unique opportunity to blend creativity with strategic management in a vibrant retail environment. If you're ready to make an impact and grow within a supportive company, this is the perfect role for you.

Benefits

Employee Assistance Program

Discount on Gym Memberships

Private Medical Insurance

Up to 40% Employee Discount

Season Ticket Loan

Cycle to Work Scheme

‘Life Leave’ for personal events

Structured Support for Development

Qualifications

• Visual experience required with a portfolio to submit.
• Strong leadership skills to mentor and motivate the team.

Responsibilities

• Lead and motivate the team to enhance customer experience.
• Drive sales and manage store operations effectively.

Skills

Visual Merchandising

Team Leadership

Customer Service

Education

Experience in Retail Management

Job description

Free People Assistant Visual Manager - Cambridge, UK

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Free People Assistant Visual Manager - Cambridge, UK

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Direct message the job poster from Free People

Retail Recruitment Manager at URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

This position is located at 14 Trinity Street, Cambridge, , CB21TB United Kingdom

Role Summary

To create a unique, innovative and inspirational customer experience encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.

The Assistant Visual Manager will partner and support the Store Manager and the Assistant Store Manager. They will also have an open and direct line of communication with the District Manager in order to most effectively hold a firm knowledge of overall brand direction and focus.

What You'll Be Doing

People

• Lead, mentor and motivate the team regarding all aspects of leadership, visual execution and expectations through:

• Focused visual training workshops and innovative training exercises
• Consistent and continual feedback and accountability
• Promoting a sense of ownership and delegation
• Team involvement and strategic planning
• Morning and all store staff meetings
• Manage and motivate a high level of Customer Care utilizing all resources and initiatives
• Lead by example to set bar for employee productivity
• Serve as a proactive mentor, teacher and problem solver for sales team
• Facilitate hiring and recruiting; actively attracting and attaining talent
• Identify and develop internal talent for succession planning
• Effectively manage and educate the staff on all accessible training processes that will result in visual standards and execution
• Develop and enhance the selling culture within the store
  
  

Process

• Maintain business awareness and drive sales to achieve and exceed store sales plan and payroll goal
• Complete all planning objectives in partnership with District and Store level management
• Adhere to and support Typical Week structure by facilitating scheduling and zoning needs in partnership with management team
• Promote and maintain a high standard for overall Customer Care, Operations and Loss Prevention
• Prioritize and delegate tasking to ensure objectives are completed in a timely manner
• Drive the restock process in partnership with management to maintain stock levels and sell-through awareness
• Educate the staff on all home office communication and initiatives
• Communicate performance observations and offer feedback to district point people
• Work closely with product receiving team to uphold stock room standards
• Maintain a flexible schedule to accommodate business needs
• Actively MOD and manage all operational aspects of the store
• Uphold all company policy and procedure
  
  

Presentation

• Utilize and manage the use of weekly sales reports to track, analyze and communicate business results and determine strategies to maximize sales
• Partner with SBL / DBL to interpret Home Office visual communication and plan, schedule and execute an impactful visual environment
• Partner with the District Brand Leader to oversee and manage the roll-out of seasonal concepts, store fixture layout, and visual displays
• Maintain an awareness of brand aesthetic and relevance to the store environment and communicate with team
• Communicate product performance observations and offer feedback to the District Brand Leader
• Manage placement of new product in accordance to peak business hours
  
  

What You'll Need

• Visual experience
• Have a visual portfolio to submit prior to interview
• Occasional nights and weekends
  
  

The Perks

Work Life Balance

• ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement
  
  

Wellbeing

• Employee Assistance program to support with mental, physical and financial health
• Discount off external gym memberships
• Private Medical Insurance for eligible employees
  
  

Employee Discounts

• Up to 40% employee discount at all URBN Brands
  
  

Travel

• Season ticket loan for eligible employees
• Cycle to work scheme for eligible employees
  
  

Continued Development

• We offer structured support within the business alongside continued learning and development
  
  

#FreePeople

Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business, Art/Creative, and Management

• Industries

  Retail, Retail Apparel and Fashion, and Consumer Services

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