Senior Asset & Property Manager — Team Lead

Carter Jonas; Birmingham; Hybrid; GBP 60,000 - 75,000; Full time

Benefits offered by this job

Hybrid working

Group pension

Flexible benefits

Salary sacrifice electric car scheme

Holiday purchase up to 5 days

Health cash plans

Job summary

Carter Jonas in Birmingham is looking for an experienced Asset Manager to lead a team within the Property and Asset Management group on a 1-year fixed-term contract. You will oversee a portfolio, drive performance and deliver exceptional service to national infrastructure clients.

As Team Lead you will develop people, manage SLAs and KPIs, conduct site visits, ensure compliance, and build strong client relationships.

Qualifications

• A minimum of five years' experience within Property Management, Lettings or a related sector.
• Proven experience managing people and leading teams.
• Strong knowledge of residential property management and asset management practices.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organisational and problem-solving skills.
• High level of attention to detail and accuracy.
• Proficiency in Microsoft Office and property management systems.
• Full UK Driving Licence.
• MRICS, MARLA or other relevant professional qualification.
• Experience managing portfolios on behalf of infrastructure or corporate clients.
• Knowledge of industry best practice and performance management within property teams.

Responsibilities

• Lead and manage a team of Asset Managers responsible for residential property portfolios.
• Ensure delivery against client KPIs and service level agreements (SLAs).
• Manage the onboarding and acquisition of new assets into the portfolio.
• Conduct site visits as required, including property inspections, contractor meetings, meter readings and basic compliance checks.
• Oversee the management of vacant residential assets and coordinate works required to bring properties into a lettable condition.
• Organise improvement, repair and maintenance works, liaising with contractors and monitoring progress through to completion.
• Ensure all properties are inspected quarterly and inspection records are maintained accurately.
• Work closely with Facilities Management teams to ensure all statutory compliance requirements are met.
• Build and maintain strong relationships with clients, contractors and key stakeholders.
• Maintain a strong understanding of relevant property legislation and industry best practice.
• Support and develop team members, fostering a collaborative and high-performing culture.

Skills

People leadership

Stakeholder management

Communication

Organisational skills

Problem solving

Education

MRICS / MARLA or equivalent

Tools

Microsoft Office

Property management systems

Job description

Carter Jonas in Birmingham is looking for an experienced Asset Manager to lead a team within the Property and Asset Management group on a 1-year fixed-term contract. You will oversee a portfolio, drive performance and deliver exceptional service to national infrastructure clients.

As Team Lead you will develop people, manage SLAs and KPIs, conduct site visits, ensure compliance, and build strong client relationships.