Senior ASB Housing Officer

JR United Kingdom; Oxford; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading council in the Oxford District is seeking a Senior ASB Housing Officer dedicated to preventing anti-social behavior and supporting victims of Domestic Abuse. This role involves working with the Housing Tenancy Management Team to ensure community safety and tenant well-being through effective intervention strategies and stakeholder collaboration.

Qualifications

• Full driving license and vehicle use at all times.
• Experience managing tenancy-related breaches in the public sector.

Responsibilities

• Address reports of ASB and Domestic Abuse.
• Create action plans for case resolution.
• Conduct risk assessments and refer to support agencies.

Skills

Driving License

Experience managing tenancy-related breaches

Job description

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Senior ASB Housing Officer, Oxford District

Client: Social Care Locums

Location: Oxford District, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

To lead on prevention and intervention to help our residents sustain their tenancies. Our team is based within the Housing Tenancy Management Team, working with internal and external stakeholders to contribute to the Council's vision of keeping communities safe. The role focuses on intervening and resolving reports of ASB and Domestic Abuse, with referrals and signposting made promptly to support residents, especially vulnerable ones, ensuring tenants feel safe at home.

Responsibilities include:

• Addressing reports of ASB and Domestic Abuse
• Supporting victims of Domestic Abuse within HRA and General needs stock, conducting risk assessments, and referring to support agencies
• Attending meetings with stakeholders to find solutions to ASB cases
• Providing a resident-focused response to ASB complaints and breaches of tenancy/lease
• Creating action plans for case resolution
• Utilizing legislation and best practices for preventative and legal actions, including mediation
• Conducting interviews with complainants, witnesses, and perpetrators
• Preparing and serving legal notices, and representing the organization in court as needed
• Ensuring positive customer experience and effective communication with all parties
• Building respectful relationships with victims, families, and perpetrators
• Providing complex reports based on evidence and analysis
• Handling child and adult safeguarding matters promptly and effectively
• Managing high-risk casework involving vulnerable perpetrators

Key skills and requirements include:

• Full driving license and vehicle use at all times
• Experience managing tenancy-related breaches in the public sector