Senior Area Manager

Bite Talent; Plymouth; Híbrido; GBP 68 000 - 83 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company car and fuel card

Hybrid working and flexible hours

Private healthcare and life assurance

Strong employer pension contribution

Resumo da oferta

Bite Talent is seeking an Operations Manager to lead a busy, multi-site operation in the UK. You will manage General Managers, own the P&L, forecast costs and drive performance across hospitality, retail and food service sites.

This role emphasises data-driven decision making, improving customer experience, maintaining high safety standards, and delivering growth across channels. Hybrid work and a strong package are on offer.

Qualificações

• Multi-site leadership experience in hospitality, food service, grocery retail or non-food retail.
• Track record of improving commercial performance and knowing the numbers.
• Strong analytical skills with ability to turn insights into action.
• Coaching style that develops teams and delivers results with measurable metrics.
• Confident communication and influencing at all levels.
• Eye for detail and process optimization.
• Home base within about an hour of the regions mentioned.

Responsabilidades

• Coach and develop General Managers to build commercial confidence and succession.
• Own P&L, forecast costs and build growth plans.
• Use data to identify site blockers and implement corrective actions.
• Improve customer experience through service, speed and quality.
• Maintain high standards for compliance, health & safety, and food safety.
• Grow sales across channels including delivery and digital.
• Support openings, refurbishments and new initiatives.

Conhecimentos

Multi-site leadership

Commercial performance

Analytical skills

Coaching & development

Communication

Attention to detail

Geographic proximity to region

Formação académica

Degree welcomed

Descrição da oferta de emprego

Up to £75,000 + bonus + company car + benefits

Take real ownership of a multi-site business.

We're working with a well-established, high-growth food business to hire several Operations Managers. You'll lead a group of busy, high-volume sites and the General Managers who run them. You'll have full responsibility for people, customer experience, sales and profit.

Not from hospitality? That's fine. We're open to multi-site leaders from grocery retail and non-food retail. If you've run a fast-paced, high-volume, people-heavy operation and delivered strong results, your experience will transfer.

What you'll do

• Coach and develop your General Managers. Build their commercial confidence and create strong succession across your area.
• Own your P&L. Forecast, control costs and build plans that deliver now and keep growing.
• Use data to spot what's holding a site back. Build plans to fix it and hold your teams accountable.
• Improve the customer experience. Turn feedback into better service, speed and quality.
• Keep standards high. Hold compliance, health and safety, and food safety high across every site.
• Grow sales across all channels, including delivery and digital.
• Support openings, refurbishments and new initiatives.

What you'll bring

• Multi-site leadership experience in hospitality, food service, grocery retail or non-food retail.
• A track record of improving commercial performance. You know your numbers.
• Strong analytical skills and the ability to turn insight into action.
• A coaching style that gets results through people. You develop teams who perform, and you can prove it with numbers.
• Confident communication and influencing at every level.
• A good eye for detail and process.
• A home base within about an hour of one of the regions above.

A degree is welcome but not essential.

The package

• Base salary up to £75,000
• Attractive performance bonus
• Company car and fuel card
• Strong employer pension contribution
• Private healthcare and life assurance
• Hybrid working and flexible hours
• Clear career progression in a growing business

Bite Talent is committed to equal opportunities. If you don't tick every box, we'd still love to hear from you.