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Entanet is seeking a Billing & AR analyst to join our Finance team in Telford. The role covers end-to-end accounts receivable activities, including billing, credit control, direct debit processing and cash allocation.
You will support process improvements and automation while ensuring accurate invoicing and strong cash collection. The ideal candidate will have 5+ years in AR or billing, telecom experience, solid Excel skills, and strong stakeholder communication.
A hands-on role responsible for all accounts receivable functions, including billing, query resolution, credit control, direct debit processing and cash allocation. Ensuring accurate and timely invoicing, effective debt management, and strong financial controls, while supporting the wider finance team through process improvement and automation.
Billing & Query Resolution
Prepare timely, accurate bill runs by validating data, usage, and pricing against contractual terms and schedules.
Ensure seamless operational handovers for account changes, keep billing schedules up-to-date, and drive system automation.
Serve as the primary point of contact for internal and external stakeholders, investigating discrepancies and tracking resolution metrics.
Credit Control
Monitor aged debt, manage end-to-end collections, optimise dunning processes, and handle Direct Debit collections and cash allocation.
Assess customer creditworthiness, perform onboarding credit checks, set appropriate credit limits, and elevate high-risk accounts.
Take proactive action to minimise bad debt risk, negotiate payment plans, and support recovery actions when necessary.
Assist with routine bank reconciliations by ensuring timely and accurate cash allocation across customer accounts.
Reporting
Prepare regular accounts receivable reports, including aged debt analysis, Days Sales Outstanding (DSO), and cash collection forecasts.
Analyse customer payment behaviours to provide actionable financial recommendations to management.
Assist with month-end close activities (accrued income, provisions) and support the annual statutory audit process.
Process credit notes and manage provisions for doubtful debts in alignment with month-end financial procedures.
Experience & Knowledge
Skills & Competencies
It would be great if you have any of the following, but it's not essential: