Senior Application Support Lead - Cloud & Hybrid Ops

Cyber Security training courses; Newcastle upon Tyne; Hybrid; GBP 48,000 - 58,000; Full time

Benefits offered by this job

Public sector pension

Hybrid/ Flexible working

Discounts on local travel and retailer

Job summary

Your new company, a large public sector organisation in the UK, is seeking an Application Support Lead to own end-to-end management of around 80 applications and 60 services across Windows, Linux/UNIX, Azure and SaaS platforms. You will deputise for the Application Support Manager and drive continuous improvement.

Responsibilities include leading incident resolution, governance, and cyber security posture enhancements, while mentoring the team and coordinating across multiple resolver groups.

Qualifications

• Strong technical background across Windows, UNIX/Linux and Azure.
• Hands-on database management with SQL Server, MySQL and MariaDB.
• Familiarity with ITIL incident, problem and change management.

Responsibilities

• Design, integrate, administer and support enterprise and SaaS applications.
• Oversee databases, DR testing and data integrity.
• Lead onboarding of new applications from hosting to live production.

Skills

Windows

UNIX/Linux

Azure

ITIL processes

Stakeholder communication

Incident management

Tools

SQL Server

MySQL

MariaDB

Job description

Your new company, a large public sector organisation in the UK, is seeking an Application Support Lead to own end-to-end management of around 80 applications and 60 services across Windows, Linux/UNIX, Azure and SaaS platforms. You will deputise for the Application Support Manager and drive continuous improvement.

Responsibilities include leading incident resolution, governance, and cyber security posture enhancements, while mentoring the team and coordinating across multiple resolver groups.