Senior Application Reliability & Operations Engineer

The Scottish Government; Glasgow; On-site; GBP 65,000 - 85,000; Full time

Job summary

The Scottish Government is seeking a Senior Application Operations Engineer to join the Digital Services Branch. You will manage a portfolio of enterprise applications crucial to delivering benefits and services to the people of Scotland.

You will operate day-to-day services in a complex enterprise environment, lead incident response, and work with architects, engineers, suppliers and stakeholders to maintain availability, security and performance.

Qualifications

• Experience in operating and supporting enterprise applications.
• Strong incident and problem management skills.
• Ability to analyse performance, capacity and reliability of systems.

Responsibilities

• Oversee day-to-day operation of business-critical applications within a complex enterprise environment.
• Lead incident and problem resolution activities, coordinating with support teams, specialists and suppliers to meet service levels.
• Investigate issues using root-cause analysis to improve availability, reliability and security of services.
• Support patching, certification and compliance activities in partnership with Information Security colleagues.
• Engage with architects, engineers, suppliers, business owners and end users to resolve issues and drive improvements to roadmaps.

Job description

The Scottish Government is seeking a Senior Application Operations Engineer to join the Digital Services Branch. You will manage a portfolio of enterprise applications crucial to delivering benefits and services to the people of Scotland.

You will operate day-to-day services in a complex enterprise environment, lead incident response, and work with architects, engineers, suppliers and stakeholders to maintain availability, security and performance.