Senior Analytics & Insights Analyst — Aviation

British Airways PLC; Guildford; On-site; GBP 47,000 - 59,000; Full time

Benefits offered by this job

Salary sacrifice schemes

Health Cash Plan

Staff travel benefits

Job summary

BA Cityflyer, part of the British Airways family, is recruiting an Senior Analytics and Insights Analyst to join the Subsidiaries Analytics & Insight team. You will analyse complex datasets, deliver actionable insights, and build AI-enabled solutions to shape operational and commercial performance.

You’ll collaborate with BA CityFlyer, BA EuroFlyer and the wider BA/IAG analytics community, turning data into clear recommendations for business planning and decision-making.

Qualifications

• Numerate degree or equivalent analytical experience.
• Strong experience using Excel, SQL and other analytical tools.
• Experience analysing business data and translating findings into actionable insights and recommendations.
• Experience developing reports, dashboards, models or other analytical solutions.
• Excellent written and verbal communication skills, including presenting insights to stakeholders.
• Strong technical communication, in particular to less technical stakeholders.
• Desirable: Experience using Python or other programming languages.
• Desirable: Experience within aviation, travel or a similar operationally complex industry.
• Desirable: Knowledge of British Airways systems and data environments.
• Desirable: Experience working within Agile delivery environments.
• Desirable: Experience building AI agents or other AI solutions.
• Desirable: Exposure to cloud-based analytics, machine learning or predictive analytics techniques.

Responsibilities

• Analyse complex datasets to identify trends, performance drivers and opportunities for improvement.
• Deliver insight, recommendations and decision support to operational and commercial stakeholders.
• Build, maintain and continuously enhance reports, dashboards, analytical models and AI-enabled solutions.
• Produce forecasts, targets and performance analysis to support business planning and decision-making.
• Lead ad-hoc analytical investigations and business-critical projects.
• Present complex findings to stakeholders in a clear, concise and actionable way.
• Influence business decisions through evidence-based insight and constructive challenge.
• Drive improvements in reporting automation, data quality and analytical processes.
• Collaborate with teams across BA CityFlyer, BA EuroFlyer and the wider BA/IAG analytics community to deliver high-impact outcomes.

Skills

Numerate degree

Excel

SQL

Data analysis

Communication skills

Stakeholder management

Problem solving

Education

Numerate degree or equivalent analytical experience

Tools

Python

Job description

BA Cityflyer, part of the British Airways family, is recruiting an Senior Analytics and Insights Analyst to join the Subsidiaries Analytics & Insight team. You will analyse complex datasets, deliver actionable insights, and build AI-enabled solutions to shape operational and commercial performance.

You’ll collaborate with BA CityFlyer, BA EuroFlyer and the wider BA/IAG analytics community, turning data into clear recommendations for business planning and decision-making.