Senior Analyst, Middle Office

Standard Chartered; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated professional to enhance their Operations team. In this role, you will own query remediation and trade life-cycling, ensuring minimal risk while driving continuous improvement. You'll partner with Technology to deliver innovative solutions, engage with clients to resolve issues, and build strong relationships across teams. This position offers a unique opportunity to make a significant impact in a dynamic environment that values diversity and inclusion. If you are looking for a career with purpose and the chance to grow, this role is for you.

Benefits

Core bank funding for retirement savings

Medical and life insurance

Flexible working options

Proactive wellbeing support

Continuous learning culture

Minimum 30 days leave

Parental/maternity leave (20 weeks)

Sabbatical (12 months maximum)

Volunteering leave (3 days)

Qualifications

• Experience with Derivatives and Commodities is essential.
• Ability to engage with clients and resolve issues effectively.
• Strong interpersonal skills for building relationships across teams.

Responsibilities

• Own query remediation and trade life-cycling to minimize risk.
• Drive continuous improvement and partner with Technology for transformation.
• Communicate with clients to solve transaction issues and understand needs.

Skills

Derivatives and Commodities

Derivative products and Options

ETD & OTC trade life cycle

Continuous process improvements

Client engagement

Interpersonal skills

Global team collaboration

Monitoring KPIs and SLAs

Job description

Key Responsibilities

• Own query remediation, trade life-cycling and other day-to-day processing, ensuring timely escalation, in order to minimise risk.
• Drive continuous improvement and innovate. Partner with Technology to deliver transformation. Work with Financial Markets teams to identify booking model improvements and drive efficiency.
• Face of Operations to Sales and Trading Desks locally – primary point of contact:
  • Insulate FM from post execution processing / queries, represent Operations functions,
  • Build team profile with the Front Office
  • Stakeholder engagement, 2-way flow of information – “Trusted Advisor”.
• New business enablement and solutions, partner to deliver strategic FM initiatives.
• Constantly seek opportunities to improve global consistency, work closely with the Hubs (GBS) and other regions to close gaps and standardise processes.
• Communicate with clients to solve immediate day to day issues with transactions as well as understand their longer terms needs to shape business decisions in Operations.
• Build strong relationship with Hub teams (Fixed Income & OTC Derivs Ops) to facilitate efficient communications and speedy resolutions of issues. Identify and close knowledge gaps within the Hubs through hands on training.
• Achieve regulatory compliance and future proof the Middle Office model through a strong understanding of current rules and anticipation of upcoming regulations
• Commodities Middle Office, supporting all products including Physical trades.

Skills and Experience

• Experience with Derivatives and Commodities.
• Working knowledge of Derivative products and Options, ETD & OTC trade life cycle specifically for Commodities and exposure to Operations for Physical Commodity movements.
• Ability to drive continuous process improvements.
• Ability to engage with clients to resolve day-to-day transaction issues.
• Strong interpersonal skills with experience in building relationships across different teams.
• Experience working in global teams, identifying opportunities to improve consistency across regions.
• Ability to monitor key performance indicators (KPIs) and service level agreements (SLAs) to ensure daily operational targets are met.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thingand are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle,continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together,we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance,with flexible and voluntary benefits available in some locations.
• Time-offincluding annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible workingoptions based around home and office locations, with flexible working patterns.
• Proactive wellbeing supportthrough Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning cultureto support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation,one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.