Senior Analyst, Financial Care & Compliance (Hybrid)

Nationwide Group; Glasgow; Hybrid; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Hybrid working

UK regional office placement

Job summary

Nationwide is offering a 24-month secondment for a Fin Care Team Senior Analyst in the Glasgow area. The role focuses on regulatory compliance, internal policy alignment, and supporting the Integration Programme, with hybrid working and regional office placement.

The successful candidate will conduct root cause analysis on themes from Enterprise Outcome Testing and Quality Checking, maintain SOPs, and work with stakeholders to close actions efficiently, ensuring customers receive positive

Qualifications

• Experience performing root cause analysis on process or policy issues.
• Ability to analyse data to identify trends and improvements.
• Understanding regulatory compliance requirements and controls.
• Effective communication with stakeholders across business areas.

Responsibilities

• Support compliance with regulatory standards and internal policies.
• Assist with change delivery and the Integration Programme.
• Conduct root cause analysis on issues from testing and quality checks.
• Maintain and update Standard Operating Procedures.
• Analyse customer complaints data to identify themes and drive improvements.

Skills

Root cause analysis

Data analysis

Regulatory compliance

Stakeholder management

Job description

Nationwide is offering a 24-month secondment for a Fin Care Team Senior Analyst in the Glasgow area. The role focuses on regulatory compliance, internal policy alignment, and supporting the Integration Programme, with hybrid working and regional office placement.

The successful candidate will conduct root cause analysis on themes from Enterprise Outcome Testing and Quality Checking, maintain SOPs, and work with stakeholders to close actions efficiently, ensuring customers receive positive