Senior Administrator & Team Lead - Eltham Office

Daniel Owen Ltd; Greater London; On-site; GBP 29,000 - 36,000; Full time

Job summary

Daniel Owen Ltd is seeking a Senior Administrator based in Eltham to lead a small team of two Administrators. The role is fully office based, Monday to Friday 08:00am–17:00pm, with primary focus on coordinating activities, ensuring smooth day-to-day operations and high-quality customer service.

You will oversee scheduling, handle inbound and outbound calls, maintain records, and support management with organisational tasks while working under pressure to meet deadlines.

Qualifications

• Previous experience in a team leader, supervisory, scheduling or coordination role.
• Excellent communication and customer service skills.
• Confident handling inbound and outbound telephone calls.
• Strong organisational and time-management skills.
• Ability to manage competing priorities and work effectively under pressure.
• Good IT, administration and record-keeping skills.
• Strong practical problem-solving skills.

Responsibilities

• Managing a team of 2 Administrators.

Skills

Team leadership

Supervisory role

Scheduling

Coordination

Communication

Customer service

Telephone handling

Organisational skills

Time-management

Working under pressure

IT skills

Administration

Record-keeping

Problem-solving

Job description

Daniel Owen Ltd is seeking a Senior Administrator based in Eltham to lead a small team of two Administrators. The role is fully office based, Monday to Friday 08:00am–17:00pm, with primary focus on coordinating activities, ensuring smooth day-to-day operations and high-quality customer service.

You will oversee scheduling, handle inbound and outbound calls, maintain records, and support management with organisational tasks while working under pressure to meet deadlines.