Senior Administrator

John Goddard Associates; City Of London; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Senior Administrator to join their dedicated team in the heart of London. This exciting role involves managing sales administration, overseeing billing, and maintaining the CRM system, all while providing exceptional client support. With a focus on innovation and community impact, this position offers a unique opportunity to contribute to meaningful projects. The company promotes a fully remote working model, with occasional office visits for collaboration and events. If you're looking to make a tangible difference in a supportive environment, this role is perfect for you.

Qualifications

• Proven experience as a client services support administrator.
• Technical proficiency in Salesforce and Microsoft Office.

Responsibilities

• Manage sales administration processes ensuring accuracy and efficiency.
• Oversee billing procedures and maintain meticulous records.
• Provide exceptional support to clients and assist in marketing initiatives.

Skills

Client Services Support

Sales Administration

Database Management

Communication Skills

CRM Proficiency

Microsoft Office

Tools

Salesforce

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

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Sales & Client Administrator - Accountancy Firm in the City of London

Step into a role that offers more than just a desk job. Join a well-established, long-standing small team at a reputable accountancy firm based in the heart of London. This team is dedicated to providing cutting-edge tech solutions and consultancy services to charities, making a tangible difference in the community.

Role Responsibilities

• Sales Administration: Manage sales administration & processes, ensuring accuracy and efficiency.
• Billing: Oversee billing procedures and maintain meticulous records.
• Database Management: Maintain and update the CRM system, ensuring data integrity.
• Client Care: Provide exceptional support to clients, addressing their needs promptly and professionally.
• Marketing Support: Assist in marketing initiatives, contributing to the firm's growth and visibility. This includes attending events and being the face of the team.
• Reporting: Collect monthly reports for the team.
• Organisation of business trips
• Responding to emails & messages.
• Processing invoices.

Ideal Candidate Profile

• Experience: Proven experience as a client services support administrator with previous experience as a senior administrator, ideally within professional services or tech industries.
• Technical Skills: Proficiency in Salesforce or other CRM systems is essential. Advanced skills in Microsoft Office, including Word, Excel, and Outlook, are highly desirable.
• Excellent communication skills.

This role offers a fully remote working model with the request to be in the office once a month and attend events outside working hours.

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Administrative and Support Services

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