Senior Admin & Democratic Services Coordinator (On-site)

Suffolk County Council; Ipswich; On-site; GBP 26,000 - 31,000; Part time

Benefits offered by this job

LGPS

Flexible working

Career development

Job summary

Suffolk County Council in Ipswich is seeking a Senior Administrator in Democratic Services to support councillors, officers and the public. You will be the first point of contact for the councillor service helpdesk, manage inboxes and process expense claims.

The role includes budget reporting using Oracle Fusion, maintaining governance pages and delivering high standards of customer service. The council promotes equality and flexible working options.

Qualifications

• Ability to work collaboratively as part of a team
• Excellent organisational and administrative skills with strong attention to detail
• Understanding of councillors and officers roles
• Confidence using Microsoft Office applications and editing webpages (training provided)
• Commitment to delivering high standards of customer service
• Knowledge of local government and political awareness desirable

Responsibilities

• Acting as the first point of contact for councillors, members of the public and staff through the councillor service helpdesk
• Managing multiple inboxes covering a broad range of queries and issues
• Running budget reports using Oracle Fusion and reconciling spend
• Administering Councillor Locality Budget Grants
• Processing Councillor Expense claims
• Maintaining the democracy and governance pages on the Council's website
• Updating the democratic information on the Council's Intranet for staff and councillors
• Handling and recording petitions using an established procedure

Skills

Teamwork

Organisational skills

Attention to detail

Customer service

Stakeholder communication

Tools

Microsoft Office

Web editing

Job description

Suffolk County Council in Ipswich is seeking a Senior Administrator in Democratic Services to support councillors, officers and the public. You will be the first point of contact for the councillor service helpdesk, manage inboxes and process expense claims.

The role includes budget reporting using Oracle Fusion, maintaining governance pages and delivering high standards of customer service. The council promotes equality and flexible working options.