Senior Account Manager (Social Media)

TN United Kingdom; Cambridgeshire and Peterborough; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading social media agency in Cambridge seeks a Senior Account Manager to enhance client relationships and drive project success. This role offers the chance to work with globally recognized brands and requires a creative, resilient individual with a strong marketing background. The position operates on a hybrid model, requiring office attendance three days per week, and offers competitive benefits including enhanced leave and healthcare options.

Benefits

26 days annual leave (+ bank holidays)

Enhanced maternity, paternity, and adoption pay

Enhanced sick pay

Cycle to work scheme

Pension scheme

Private healthcare plan

Qualifications

• Experience in a similar role with a strong agency or marketing background.
• Proven ability to manage projects effectively.
• Strong problem-solving skills and creativity.

Responsibilities

• Ensure projects are delivered on time, on brief, and on budget.
• Drive continuous improvement of processes and efficiencies.
• Coach and mentor team members to enhance expertise.

Skills

Creativity

Resilience

Problem solving

Project management

Agency or Marketing background

Job description

Social network you want to login/join with:

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Client:

Bluetownonline

Location:

Cambridgeshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8e8f8aaeba0a

Job Views:

3

Posted:

21.05.2025

Expiry Date:

05.07.2025

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Job Description:

Job Title: Senior Account Manager (Social Media)

Location: Cambridge (Hybrid)

Job type: Full time, permanent

At OST, we don’t just do B2B social – we liveit. As an award-winning social media agency with an exceptional portfolio of clients across SaaS, technology, and agriculture, we’re innovating B2B social. If you’re passionate about strategy, creativity, and making real impact, this is your opportunity to join a team that thrives on collaboration, celebrates big ideas, and encourages you to smash your own goals.

We’re on the lookout for an experienced Senior Account Manager to join our Client Services team. In the role you will have the opportunity to work on some career defining projects.

You’ll need to be a brilliant collaborator – working alongside our clients and delivery teams to push boundaries and expand their understanding of what is possible, whilst also delivering against their marketing goals.

OST has a growing portfolio of globally recognised brands, and we want someone passionate to join us on this journey.

Specific responsibilities include:

• Striving for excellent customer experience by ensuring projects are delivered on time, on brief and on budget
• Driving the continuous improvement of processes and efficiencies such as over and under delivery on clients and projects
• Understanding the commercials for every client and project and knows what is in and out of scope
• Liaising with other teams to create a holistic and effective online marketing Strategy
• Coaching and mentoring team members and seeking opportunities to share knowledge and expertise across the business
• Analysing and understanding client reports, adding insight and narrative to ensure clients understand outcomes and results

We operate a hybrid model with staff attending the office 3-days per-week. If this would not be possible please advise us of this in your application.

Ideal skills and experience include:

• Creativity
• Resilience
• Problem solving
• Project management
• Agency or Marketing background

We are based in Comberton, just outside of Cambridge, and have free onsite parking.

Alongside 26 days (+ bank holidays) annual leave each year, we provide enhanced maternity, paternity and adoption pay, enhanced sick pay, cycle to work scheme, pension scheme and the ability to opt into our private healthcare plan.

Please click the APPLY button to submit your CV.

Relevant job titles would be things like Account Manager, Social Media Manager, Digital Marketing Manager, Client Success Manager, Project Manager may also be considered for this role.