Senior Account Manager (Social Media)

TN United Kingdom; Cambridge; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading social media agency in Cambridge seeks a Senior Account Manager to join their Client Services team. This full-time role involves collaborating with clients to deliver impactful marketing strategies, ensuring projects are completed efficiently while mentoring team members. The ideal candidate will have a strong agency background and skills in creativity, problem-solving, and project management.

Benefits

26 days annual leave plus bank holidays

Enhanced maternity, paternity, and adoption pay

Enhanced sick pay

Cycle to work scheme

Pension scheme

Private healthcare plan option

Qualifications

• Experience in a relevant role such as Account Manager or Project Manager.
• Strong ability to collaborate and drive client success.
• Understanding of online marketing strategies.

Responsibilities

• Ensure projects are delivered on time, on brief, and on budget.
• Drive continuous improvement of processes and efficiencies.
• Liaise with teams to create effective online marketing strategies.

Skills

Creativity

Resilience

Problem solving

Project management

Agency or Marketing background

Job description

Social network you want to login/join with:

col-narrow-left

Client:

OST Marketing Limited

Location:

Cambridge, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

ba5fbe725edb

Job Views:

3

Posted:

21.05.2025

Expiry Date:

05.07.2025

col-wide

Job Description:

Job Title: Senior Account Manager (Social Media)

Location: Cambridge (Hybrid)

Job type: Full time, permanent

At OST, we don't just do B2B social - we liveit. As an award-winning social media agency with an exceptional portfolio of clients across SaaS, technology, and agriculture, we're innovating B2B social. If you're passionate about strategy, creativity, and making real impact, this is your opportunity to join a team that thrives on collaboration, celebrates big ideas, and encourages you to smash your own goals.

We're on the lookout for an experienced Senior Account Manager to join our Client Services team. In the role you will have the opportunity to work on some career defining projects.

You'll need to be a brilliant collaborator - working alongside our clients and delivery teams to push boundaries and expand their understanding of what is possible, whilst also delivering against their marketing goals.

OST has a growing portfolio of globally recognised brands, and we want someone passionate to join us on this journey.

Specific responsibilities include:

• Striving for excellent customer experience by ensuring projects are delivered on time, on brief and on budget
• Driving the continuous improvement of processes and efficiencies such as over and under delivery on clients and projects
• Understanding the commercials for every client and project and knows what is in and out of scope
• Liaising with other teams to create a holistic and effective online marketing Strategy
• Coaching and mentoring team members and seeking opportunities to share knowledge and expertise across the business
• Analysing and understanding client reports, adding insight and narrative to ensure clients understand outcomes and results

We operate a hybrid model with staff attending the office 3-days per-week. If this would not be possible please advise us of this in your application.

Ideal skills and experience include:

• Creativity
• Resilience
• Problem solving
• Project management
• Agency or Marketing background

We are based in Comberton, just outside of Cambridge, and have free onsite parking.

Alongside 26 days (+ bank holidays) annual leave each year, we provide enhanced maternity, paternity and adoption pay, enhanced sick pay, cycle to work scheme, pension scheme and the ability to opt into our private healthcare plan.

Please click the APPLY button to submit your CV.

Relevant job titles would be things like Account Manager, Social Media Manager, Digital Marketing Manager, Client Success Manager, Project Manager may also be considered for this role.