Senior Account Manager, Global Live Events & Signage

LE003 The.Team: SME Management EMEA Limited; Orpington; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

THE·TEAM in Orpington leads high‑profile signage and branding projects for major clients, blending live events with studio and logistics expertise. You will manage end‑to‑end delivery, budgeting, and stakeholder relations across multi‑country assignments, with regular travel to client sites.

The role sits in our Motorsports team, combining hands‑on project leadership with strategic oversight, ensuring safety, quality and on‑time delivery while growing revenue opportunities.

Qualifications

• Strong project management experience across operational planning and delivery.
• Collaborative and clear approach to commercial development and communication.
• Strong in relationship management and diplomacy, including negotiating with and influencing decision making.
• Ability to handle numerous tasks simultaneously, prioritizing and delegating where required, while ensuring continuous attention-to-detail.
• Excellent organizational and communication skills, ensuring project systems and procedures are setup and structured correctly.
• Ability to think on your feet, evaluate risks and take decision to resolve issues, demonstrating problem solving skills.
• Confident taking the financial lead on projects and client accounts, managing budgets and cost control.
• Promoting collaboration and cooperation across our business.
• Willingness and ability to travel worldwide for up to 14 days at a time.

Responsibilities

• Central senior day-to-day contact for our clients and overall management of project delivery.
• Creation of project and signage programs, budgets and project documentation, developing successful delivery strategies based on client-led operational deadlines.
• Detailed advance planning and management of complex logistical requirements.
• Providing clear and timely internal communications, working with LIVE TEAM Studio, Production and Logistics Teams to schedule capacity and ensure detailed planning, as well as management of on-site resource/teams.
• Communicating and managing program deadlines with clients, ensuring key dates are met and client expectations are continuously managed.
• Understand, develop and manage the client's objectives, priorities and expectations.
• Provide line management and direction to other team members, ensuring all client and LIVE TEAM requirements are met to the highest standards and team members are supported and developed.
• Lead by example and ensure knowledge sharing within the team and wider business.
• Ensuring LIVE TEAM and client Health and Safety processes are adhered to, promoting best practice across every single project.
• Working with the LIVE TEAM H&S Manager to ensure documentation is correct, continuously reviewed and updated.
• Ensuring contract terms are understood, monitored and met, and your wider account team continues to deliver a high-quality service against agreed contract KPIs.
• Building strong, trusted and long‑lasting relationships, providing strategic advice to clients leading to development of existing revenue streams, identification of new business opportunities and ongoing contract renewal.
• Senior oversight and day‑to‑day budget control, working closely with the Account Director and Associate Director to monitor, control and accurately price projects, maximizing margins and ensuring timely payment schedules.
• Proactively drive and champion LIVE TEAM's sustainability policy, finding innovative ways to align our goals with that of our clients through the use of more environmentally friendly products, processes and delivery strategies.

Skills

Project management

Client relationship management

Budgeting

Team leadership

Risk assessment

Communication

Cross-functional collaboration

Travel willingness

Problem solving

Job description

THE·TEAM in Orpington leads high‑profile signage and branding projects for major clients, blending live events with studio and logistics expertise. You will manage end‑to‑end delivery, budgeting, and stakeholder relations across multi‑country assignments, with regular travel to client sites.

The role sits in our Motorsports team, combining hands‑on project leadership with strategic oversight, ensuring safety, quality and on‑time delivery while growing revenue opportunities.