Senior Account Manager - Experiential Growth

Convene Hospitality Group; Greater London; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Private medical insurance

Subsidised eye care

Subsidised fitness membership

Employee Assistance Program: well‑be…

Job summary

Convene Hospitality Group in the United Kingdom is seeking a Senior Account Manager to join our Sales team. You will report directly to the Assistant Director of Sales UK and lead efforts to secure new business, deepen relationships with London-based corporate and agency clients, and drive revenue growth across our global portfolio.

You’ll be the go-to expert on Convene offerings, conduct site visits, respond to client inquiries, negotiate terms, and collaborate with cross-functional teams to

Qualifications

• 5+ years of experience in a commercial role within the UK meetings and events industry.
• Proven track record in selling to London’s corporate and agency markets.
• Knowledge of experiential events across business and consumer markets.
• Exceptional networking abilities and relationship-building sales skills.
• Capable of working independently while thriving in a team-oriented environment.

Responsibilities

• Consistently exceed revenue targets through strategic sales and account management efforts, aligning with broader commercial objectives.
• Cultivate relationships in managed accounts, aiming to elevate them to the Regional/Enterprise level or identify opportunities for MSAs across the global portfolio.
• Drive new revenue growth by capitalizing on opportunities in the experiential events market.
• Serve as a go-to expert on Convene product offerings, including meetings and technology solutions, and translate product features into functional client solutions.
• Maintain an engaging sales presence, both in person and virtually.
• Demonstrate thorough knowledge of competitors, articulating the Convene story and differentiation.
• Grow demand through strategic account development, expanding your network of contacts, and building long-term relationships.
• Maintain up-to-date knowledge of Convene products and locations, contributing to local and regional brand building.
• Understand the local, regional, and global business plan to ensure personal targets align with overall sales objectives.
• Share market intelligence and industry trends with the Senior Leadership team.
• Conduct and coordinate site inspections, virtual tours, client meetings, and quarterly business reviews for key accounts.
• Discover and build relationships with new decision-makers, while nurturing current and prospective clients and referral partners.
• Respond rapidly to client inquiries and maintain up-to-date account details for key accounts.
• Negotiate and close agreements, adhering to internal pricing guidelines while ensuring client specifications are met.
• Stay informed of competitive landscape and maintain relationships with industry counterparts.
• Attend trade shows, networking sessions, and events to prospect for new business.
• Exceed budgeted financial goals for both quarterly and annual targets.
• Cultivate relationships with allocated key accounts through consultative sales efforts to achieve and surpass commercial goals.
• Own and manage a portfolio of accounts based on location, volume, and spend.
• Target and secure new business to increase market share across the global portfolio of brands and products.
• Secure repeat business from allocated accounts, ensuring long-term client satisfaction and retention.

Skills

Relationship building

Networking

Commercial sales

Client management

London market knowledge

Job description

Convene Hospitality Group in the United Kingdom is seeking a Senior Account Manager to join our Sales team. You will report directly to the Assistant Director of Sales UK and lead efforts to secure new business, deepen relationships with London-based corporate and agency clients, and drive revenue growth across our global portfolio.

You’ll be the go-to expert on Convene offerings, conduct site visits, respond to client inquiries, negotiate terms, and collaborate with cross-functional teams to