Senior Account Manager / Account Director

Performancecomms; Kingston upon Thames; Hybrid; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate communications professional to lead client management activities and drive innovative strategies. In this dynamic role, you'll build effective client relationships, oversee the delivery of communication plans, and inspire creativity within your team. With a focus on the automotive industry, you'll have the opportunity to make a significant impact while enjoying a supportive work environment that values professional development. If you're a strategic thinker with a flair for media relations, this could be the perfect opportunity for you to thrive and grow.

Benefits

Healthy agency bonus scheme

£250 wellbeing allowance

Employee Assistance Programme

Monthly internal training sessions

Social activities

Cycle to Work scheme

25 days holiday + 2 half-day flexi-days

4.30 pm finish on Fridays

Qualifications

• Experience in delivering effective consumer communications.
• Strong organizational skills with attention to detail.

Responsibilities

• Manage client relationships and oversee comms strategies.
• Guide junior team members and conduct performance reviews.

Skills

High quality communications

Consumer communications experience

Team management

Automotive industry knowledge

Strategic thinking

Creative thinking

Organizational skills

Communication skills

Ability to manage stakeholders

Experience in PR and digital

Job description

Location UK

Role
Full-Time

Conditions
Office (3 days a week – Tues, Wed, Thurs) and home – with occasional travel possible.

What we’re looking for.

What you will be doing.

Client management activities

• Build and manage effective client relationships.
• Develop, oversee and implement delivery of comms strategies, messaging, plans and timelines, driving forward key projects and ensuring objectives are met and budgets are adhered to.
• Devise innovative and engaging ways to drive positive media coverage across all media channels – print, broadcast and online.
• Continually drive creativity throughout the accounts and the wider company, delivering unique ideas for campaigns and activations that add value to the client proposition.
• Creating Thought Leadership content with key global Execs.
• Ultimate responsibility for all aspects of quality control across each account.
• Managing team members to ensure they deliver the highest quality communications support.
• Plan, organise and prioritise workloads of team members, with a particular focus on ensuring that actual resources used for individual clients correspond to the contracted resources, flagging any issues to senior staff members.
• As circumstances require, be prepared to carry out other day-to-day account work, such as writing press releases and setting up media opportunities.

Company management activities – team

• Provide professional guidance to junior team members to help them develop key skills and advance their careers.
• Undertake annual reviews and half-yearly appraisals for relevant team members.
• Act as solid and reliable support for senior team members.
• Solid communication skills with the ability to effectively manage upwards and down.
• Help to manage the team in producing market insights, including consumer, media and industry trends as well as being aware of competitor activity.

Company management activities – general

• Help to implement current processes and take initiative on improving processes within the team and wider company.
• Set up and run key meetings when required e.g. strategic planning sessions, brainstorms.
• Adopt a proactive approach to seeking out new business opportunities.
• Preparing and assisting with new business pitches/presentations, in collaboration with the agencies Leadership team.

What skills you will need.

• Passionate about delivering high quality and effective communications with previous experience of consumer communications.
• Able to demonstrate the delivery of results in both the PR and digital spheres.
• Experience of managing teams and a team player, happy to help with basic work when needed.
• Experience in and passion for the automotive industry.
• Equally comfortable working autonomously and liaising closely with senior management.
• A self-starter who conducts themselves in a professional manner at all times.
• Ability to juggle conflicting priorities and work in a fluid and fast-paced environment.
• A strong communicator, able to manage upwards as well as prioritise their own work.
• Possesses the gravitas to deal with senior stakeholders.
• A strategic and creative thinker.
• First-class organisational skills and excellent attention to detail.
• Experience managing photo and video shoots.
• Tenacious, driven and resilient, with the appetite to build the Company business.

Some of the benefits we offer.

• Healthy agency bonus scheme.
• £250 wellbeing allowance.
• Employee Assistance Programme, which offers access to therapy, guidance around diet, gym, meditation and career coaching as well as discounts on high street chains.
• Monthly internal training sessions.
• Walks and runs by the beautiful River Thames.
• Social activities (Summer / Christmas parties (and some in-between)).
• Cycle to Work scheme.
• 25 days holiday + 2 half-day flexi-days.
• 4.30 pm finish on Fridays.

Fancy it then?

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