Senior Account Manager

Owen Reed; West of England; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid working

Professional development

Mental health support

Inclusive family policies

Diversity & inclusion initiatives

Purpose-driven work

Fair pay benchmarking

Central Bristol workspace

Mac laptop

Job summary

Owen Reed Ltd. in Bristol is hiring a Client Lead to own key client relationships, lead integrated consumer PR campaigns and drive growth for FMCG accounts. The role requires senior PR experience, strategic thinking and a proven ability to deliver results.

The position offers hybrid working with two office days per week, and a collaborative environment that supports development and wellbeing. Salary is £45,000–£65,000 per year.

Qualifications

• Experience operating at senior levels within a PR agency.
• Strong consumer PR expertise with consumer brands or FMCG.
• Proven track record of managing senior client relationships and campaigns.

Responsibilities

• Build and maintain relationships with senior clients, acting as primary point of contact.
• Lead integrated campaigns from strategy to delivery, focusing on consumer PR.
• Develop creative, insight-led communications strategies aligned with client objectives.
• Oversee campaign delivery across PR, social media and influencer channels.
• Manage budgets, project costs, reporting and forecasting.
• Identify opportunities to grow existing accounts and contribute to new business pitches.
• Lead brainstorming sessions, translate insights into compelling ideas and stories.
• Analyze performance and provide reporting and recommendations.
• Mentor colleagues and contribute to agency growth.

Skills

Account Director

Consumer PR

Senior client relationships

Strategic planning

Commercial awareness

Integrated campaigns

Creative thinking

Campaign management

Project management

Mentoring

Travel flexibility

Job description

Client Lead

Salary: £45,000 - £65,000 per annum

Location: Bristol

Working Arrangement: Hybrid - ideally 2 days per week in the office

Job Type: Full-time

About the Role

We are recruiting on behalf of our client, a B Corp-certified creative communications agency specialising in consumer brands and FMCG, who are looking for an experienced Client Lead to join their growing team in Bristol.

This opportunity would suit an established PR Account Director or Senior Account Director looking to take ownership of key client relationships, lead creative communications campaigns and play an influential role in the continued growth of a values-driven agency.

Our client offers a collaborative and inclusive working environment where creativity, professional development and employee wellbeing are prioritised.

As Client Lead, you will be responsible for driving client relationships, overseeing strategic and creative communications, delivering successful campaigns and identifying opportunities for commercial growth.

Key Responsibilities

• Build and maintain strong relationships with senior clients, acting as their trusted strategic adviser and primary point of contact.
• Lead integrated communications campaigns from initial strategy through to delivery, with a particular focus on consumer PR.
• Develop creative, insight-led communications strategies that align with client objectives and brand positioning.
• Oversee campaign delivery across PR, social media, influencer marketing and other relevant communications channels.
• Manage account budgets, project costs, financial reporting and forecasting.
• Identify opportunities to grow existing client accounts and contribute to new business pitches.
• Lead creative brainstorming sessions, translating consumer insights into compelling campaign ideas and PR stories.
• Analyse campaign performance and provide meaningful reporting and recommendations to clients.
• Mentor and support colleagues, encouraging collaboration, creativity and consistently high standards of work.
• Contribute to the wider development and growth of the agency.

About You

We are looking for an experienced communications professional who can demonstrate:

• Experience operating at Account Director level or above within a PR agency.
• Strong consumer PR expertise, ideally with experience working with consumer brands or FMCG clients.
• A proven track record of managing senior client relationships and delivering successful communications campaigns.
• Excellent strategic planning skills, with the confidence to advise clients and challenge briefs constructively.
• Strong commercial awareness, including experience managing budgets, project costs and account profitability.
• Experience delivering integrated campaigns across PR and other channels, such as social media, influencer marketing or crisis communications.
• Strong creative thinking and the ability to develop compelling campaign ideas.
• Excellent campaign and project management skills, including coordinating suppliers, timelines and resources.
• A proactive approach to identifying new business opportunities and driving account growth.
• The ability to mentor colleagues, lead projects and contribute positively to team culture.
• Flexibility to travel regularly for client meetings and project delivery.

What's on Offer?

Our client is committed to creating a workplace where employees can develop professionally while maintaining a healthy work-life balance.

Benefits include:

• Salary of £45,000 - £65,000, depending on experience.
• Hybrid and flexible working, with approximately two days per week in the Bristol office.
• Professional development opportunities, including structured learning, coaching and mentoring.
• Mental health and wellbeing support, including year-round access to therapy services.
• Inclusive family policies, supporting adoption, IVF, fostering and caring responsibilities.
• Neurodiversity, menopause and period-friendly workplace practices.
• Purpose-driven work, with opportunities to contribute to charitable and community initiatives.
• Fair pay practices, including regular salary benchmarking.
• A modern, collaborative workspace in central Bristol.
• A Mac laptop.

Why Apply?

This is an opportunity to join an established creative communications agency at an important stage of its growth.

You'll have the autonomy to shape client relationships, develop innovative communications strategies and work alongside a collaborative team that values curiosity, creativity and inclusivity.

The role offers the opportunity to make a meaningful contribution to both the agency's success and your own professional development.