Senior Account Manager

Thrive Creative Ltd; United Kingdom; Remote; GBP 35,000 - 40,000; Full time

Benefits offered by this job

28 days leave

IPA membership

CPD & IPA

Team events

Company pension

Cycle to work

Free on-site parking

Job summary

Thrive Creative Ltd in the United Kingdom is seeking a Senior Account Manager with 7+ years' experience in advertising, creative or integrated agencies to lead a portfolio of B2B and B2C clients, shaping brand strategy, campaigns and digital marketing.

You will own client relationships, manage budgets and forecasting, mentor junior staff, coordinate creative delivery, and contribute to strategic direction within a collaborative team.

Qualifications

• Must have 7+ years in advertising, creative or integrated agency environments.
• Excellent presentation and communication skills.
• Ability to juggle competing demands and work under pressure.

Responsibilities

• Lead day-to-day contact for a portfolio of accounts, building trusted client relationships.
• Own forecasting and budget management; identify opportunities for growth.
• Coordinate creative delivery and ensure work meets the brief and quality standards.
• Contribute strategic direction and lead briefing processes to align with client objectives.
• Collaborate with Creative, PR and Digital teams to ensure smooth delivery across accounts.

Skills

Client management

Budget management

Forecasting

Stakeholder engagement

Job description

If you love helping clients achieve their ambition, this could be the perfect role for you…

We’re seeking a Senior Account Manager to join our team with at least 7 years experience in an advertising, creative or integrated agency environment.

This is a fantastic opportunity to work across the agency’s largest B2B and B2C client portfolio. You’ll work on brand strategy, advertising campaigns and digital marketing.

This is a client facing role and you’ll be encouraged to make a real impact whilst contributing ideas within a collaborative and supportive team.

Here’s what you’ll be responsible for:

Client Relationships

• Act as the lead day-to-day contact for a portfolio of accounts, building relationships that clients trust and value.
• Develop relationships with core clients in ways that support both retention and growth.
• Lead the preparation of materials for client meetings and presentations, ensuring these are clear, accurate and considered.
• Lead client discussions on the accounts you run, articulating the rationale behind creative and strategic decisions.

Account & Commercial Management

• Take ownership of assigned accounts, ensuring projects are delivered on time, to brief and to budget.
• Lead scoping and budget management, ensuring work is commercially sound from the outset and remains so as it evolves.
• Own forecasting for your accounts, providing an honest and current view of account performance.
• Identify and develop opportunities for organic growth within existing accounts.
• Line-manage and mentor junior colleagues, such as Account Executives, supporting their personal development.

Creative Delivery & Quality

• Coordinate creative development ensuring work meets the requirements of the brief.
• Ensure feedback is captured clearly and structured in a way that keeps creative development moving and aligned to the brief.
• Maintain quality and consistency across deliverables, reviewing work against agreed objectives before it is shared externally.

Strategic Contribution

• Contribute a strong, well-informed point of view to strategy and briefing, flagging where a brief risks working against the client’s objectives.
• Lead briefing processes, translating strategic direction into clear briefs.
• Review work-in-progress against the brief and agreed strategy, resolving misalignment directly and with confidence.
• Bring informed opinions to internal reviews and reflections, helping raise the bar on the work the agency produces.

Internal Collaboration

• Work closely with colleagues in Creative, PR and Digital to support alignment and smooth delivery across accounts.
• Help identify new business opportunities and actively contribute to pitches, proposals and tender responses.
• Escalate issues in good time, with a clear view on how they might be resolved.
• Contribute to improving ways of working and support the development of junior colleagues.

What you’ll need to succeed:

• Drive – you’ll be a confident self-starter who knows how to get things done whilst delivering work to the highest standard.
• Excellent presentation skills – you’ll frequently pitch ideas and present work to clients. The ability to do that with clarity and confidence is essential.
• Ability to juggle competing demands and accept pressure in a composed and calm manner.

£35,000 to £40,000 per annum.

• 28 days annual leave allowance, plus Bank Holidays (calculated pro-rata)
• Membership to the Institute of Practitioners in Advertising (IPA)
• Regular and structured Personal Development Planning & CPD through the IPA
• Team events/outings
• Company pension
• Cycle to work scheme
• Free on-site parking