Senior Account Manager

Rullion; Preston; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid working

Travel opportunities

Bonus scheme

Benefits package

Job summary

Rullion is seeking a Senior Account Manager for its North West Managed Solutions team. This high-visibility role focuses on key strategic accounts, service delivery and long-term account growth with client-facing responsibilities.

The role offers hybrid working with one day per week on-site in Preston and occasional travel to the West Cumbria office. You will lead recruitment delivery, identify growth opportunities and maintain exceptional client and candidate experiences.

Qualifications

• Experience in recruitment, MSP, RPO, talent acquisition or workforce solutions.
• Strong account management and stakeholder engagement skills.
• Experience mentoring, coaching or managing team members.

Responsibilities

• Build strong relationships with key client stakeholders and become a trusted recruitment partner.
• Oversee recruitment delivery across a variety of live vacancies.
• Identify opportunities to improve service performance and grow account revenue.
• Conduct regular client reviews, providing market insights and strategic recommendations.
• Monitor KPI, SLA and customer satisfaction performance.
• Deliver regular management information and account performance reporting.

Skills

Account management

Stakeholder engagement

Mentoring

Communication

Business development

Recruitment

Job description

Location: North West (Preferably in and around Preston) Hybrid Working Available

Salary: Competitive Salary + Bonus + Benefits

Travel Required 1 Day Per Week On Site in Preston and Occasional Travel to West Cumbria Office.

Build Strategic Partnerships. Lead Teams. Drive Growth.

Are you an experienced recruitment professional looking to step into a highly visible client-facing role where you can genuinely influence account growth and service delivery?

We're looking for a Senior Account Manager to join our Managed Solutions team, supporting key strategic accounts across the North West. This is a fantastic opportunity for someone who enjoys building long-term stakeholder relationships, developing people, and delivering exceptional recruitment solutions.

This is a hybrid role, combining the flexibility of home working with regular face-to-face engagement with clients, including one day per week on-site in Preston and occasional travel to West Cumbria.

The Opportunity

As Senior Account Manager, you'll take responsibility for the ongoing success, growth and operational delivery of key client accounts. identify opportunities for service expansion and ensure an outstanding experience for both clients and candidates.

This is much more than account maintenance. We're looking for somebody who can act as a trusted adviser, bring fresh ideas, and help drive long-term account growth.

Key Responsibilities

• Build strong relationships with key client stakeholders and become a trusted recruitment partner.
• Oversee recruitment delivery across a variety of live vacancies.
• Identify opportunities to improve service performance and grow account revenue.
• Conduct regular client reviews, providing market insights and strategic recommendations.
• Monitor KPI, SLA and customer satisfaction performance.
• Handle escalations and resolve client or candidate issues professionally.
• Support the development of talent pipelines to meet current and future hiring needs.
• Deliver regular management information and account performance reporting.
• Ensure a high level of compliance across all recruitment activities.
• Managing 2nd tier suppliers

About You

You'll likely have experience in recruitment, MSP, RPO, talent acquisition or workforce solutions and be comfortable working directly with senior stakeholders.

You'll also bring:

• Previous recruitment industry experience.
• Strong account management and stakeholder engagement skills.
• Experience mentoring, coaching or managing team members.
• Excellent communication and relationship-building abilities.
• Commercial awareness and the ability to identify growth opportunities.
• Strong organisational and problem-solving skills.
• A proactive and customer-focused mindset.

What's In It For You?

• Hybrid working model with flexibility to work from home.
• Opportunity to work with established strategic clients.
• High level of autonomy and stakeholder exposure.
• Supportive and collaborative team environment.
• Career development and progression opportunities.
• Competitive salary, bonus scheme and benefits package.

Location & Travel

This role is primarily home based, with:

• Occasional travel to West Cumbria
• Additional client meetings as required

A full UK driving licence and willingness to travel are therefore essential.

Ready to make an impact?

We try to respond to all applicants, but sometimes this is not possible due to high volumes of applications; if you have not heard from us within 14 days, regrettably it means you have been unsuccessful on this occasion.

Company information:

This is a Permanent vacancy and is being advertised by Rullion Ltd

Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion’s approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.

Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names.

We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.