Senior Account Manager

OLIVER; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking a Senior Account Manager to join their Core Team. This hybrid role involves managing client campaigns across various sectors, ensuring project delivery, and engaging with clients effectively. Ideal candidates will have strong project management skills and experience in the FMCG industry.

Qualifications

• 3+ years of account/project management experience.
• Proven track record managing local/global clients.

Responsibilities

• Manage client's campaigns across a vast portfolio.
• Responsible for end-to-end project delivery.

Skills

Project Management

Client Engagement

Communication

Organizational Skills

Job description

About the role:

Working in partnership with our client, we’re looking for a Senior Account Manager to join us as part of our award-winning, Core Team.You’ll be working across some of the world’s best-loved brands across multiple categories from Home Care, Foods, Personal Care and Beauty and Wellbeing.This is a pivotal role in the team, working closely with the Senior Account Director and Senior Project Manager within the team.This is a hybrid role, working alongside our clients in their office for a minimum of two/three days per week.

What you will be doing:

Client Servicing and Engagement:

• Managing our client's campaigns across a vast portfolio of brands in Foods, Personal Care, Beauty and Homecare.
• Able to run client meetings confidently (alongside other team members) and take notes and actions.
• The first point of contact for client questions and request.

Project Management:

• Responsible for end-to-end project delivery, across strategic, creative and production phases.
• Prioritising multiple tasks at any one time and managing high volumes of work under tight deadlines.
• Reviewing project data accuracy and daily reporting compliance.
• Monitoring and maintain documentation for projects including timing plans, cost estimates and burn reports.
• Mitigating potential delivery issues and proactively resolving problems at speed.
• Responsible for workflow and stakeholder management – liaising with internal teams and external suppliers where needed.
• Resourcing for projects.

What you need to be great in this role:

• Demonstrate account/project management experience of 3+ yrs.
• Have a proven track record of managing local and/or global clients and campaigns (ideally within the FMCG industry).
• Are confident in end-to-end project delivery, with the ability to run client review meetings alongside other team members.
• Have excellent organisational and communication skills, a natural at prioritising when it comes to juggling multiple tasks at any one time.
• Are experienced in working and managing high volumes of work under tight deadlines.
• Take accountability for project data accuracy and daily reporting compliance.
• Monitor and maintain documentation for projects including timing plans, cost estimates and burn reports.
• Can mitigate potential delivery issues and proactively resolving problems at speed.
• Can run client meetings confidently and take notes and actions.
• Are confident being the first point of contact for client questions and request.
• Are responsible for workflow and stakeholder management – liaising with internal teams and external suppliers where needed.
• Excited by the evolution of AI and what it means for the future of creativity and day-to-day efficiencies.