Senior Account Manager

The Midnight Club; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Une agence créative dynamique recherche un Account Manager pour rejoindre son équipe Client Services. Vous serez responsable de la gestion des projets pour des marques sportives mondiales, en apportant des idées nouvelles et en maintenant des normes élevées. Ce rôle exige une expérience solide en gestion de comptes et une passion pour le sport et la culture.

Benefits

23 jours de congés payés par an plus jours fériés

Fermeture de bureau à Noël

Santé d'entreprise

Programme d'assistance 24/7

Programme de mentorat

Régime de retraite

Accès à des formations

Qualifications

• 4+ ans d'expérience en gestion de comptes ou gestion de comptes senior.
• Expérience dans la présentation aux clients et la construction de relations.
• Compétent dans la gestion de plusieurs campagnes multimédias.

Responsibilities

• Gérer les contacts clients sur plusieurs projets.
• Assurer la gestion quotidienne des projets et le suivi des ressources.
• Interpréter les briefs clients en créations réussies.

Skills

Gestion de projets

Présentation

Relation client

Suivi financier

Attention aux détails

Tools

Google Suite

Microsoft

Keynote

Job description

Job Description

ABOUT THE MIDNIGHT CLUB

The Midnight Club is a 360 creative studio.

A united group of creators, makers and entrepreneurs - specialising in original, progressive solutions for the world's most ambitious and adventurous brands.

We're called a Club for a reason.

Through a rich understanding of the landscape and environments around us, we build concepts and stories which impact culture, make a difference and drive action. We show up with energy and personality, building magnetic campaigns with a human touch.

THE ROLE

A key player in the Client Services team, leading on projects for global sports brand, you will be comfortable in managing the day to day demands of your clients. We’re looking for someone with a passion for sport & culture, bringing new ideas to the project that align with trends, in London and beyond. You would be joining a medium-sized team in a fast paced, exciting and creative environment, and be leading your own projects as well as working closely with a wider team.

What you will be doing:

• Lead client contact across several projects, it will be your responsibility to ensure tasks are completed within given timelines
• Ensuring you have a confident grasp of the strategy and creative on the projects you are driving, to act the first line of response for clients
• Day-to-day management of the project, leading client calls, maintaining the high standards expected from our clients
• Responsible for managing resources internally and presenting externally
• Manage status reporting internally and externally
• Responsible for successful interpretation of client brief into great creative and then successfully present creative output, ensuring senior sign off.
• Managing workload, calling out for support when necessary
• Ensure all creative follows sign-off processes
• Work collaboratively with a team of mixed disciplines to build and challenge ideas and executions
• Oversee production elements, leading on management of events where necessary
• Adhering to our local & environmental purchasing policies, reviewing the targets from our impact report.

About yourself:

• 4+ years’ experience in a similar Account Management or Senior Account Management role
• Experience in presenting to clients and relationship building
• Experience in delivering multiple mixed-media campaigns
• Experience in creating & managing presentations, across Google Suite, Microsoft or Keynote
• Competent in putting together estimates for simple projects
• Comfortable with financially tracking projects
• A wider interest in culture outside of work - bringing in new perspectives to the company
• Understanding of agency process
• Organised and methodical with high attention to detail

COMPANY BENEFITS

• 23 days paid holiday (per annum) plus Bank holidays
• Xmas office closure in addition to your Holiday entitlement
• Company healthcare for yourself with Health Shield
• Assistance programme with 24/7 confidential access as part of your Health Shield plan
• Hybrid working scheme - Tuesdays, Thursdays plus another day of your choice in the office
• Mentoring programme parallel to your Line Management scheme
• Work Pension scheme
• Full access to a range of training courses

The Midnight Club is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. The Midnight Club is an accredited Real Living Wage Employer.