Senior Account Manager

RE:ACT Marketing Limited; Greater London; Hybrid; GBP 52,000 - 68,000; Full time

Benefits offered by this job

Annual & New Business Bonus Schemes

Up to 29 days leave + bank holidays

Summer hours

Free breakfast & refreshments

Dog friendly office

Hybrid working arrangements

Job summary

RE:ACT Marketing Limited in London seeks a sharp, delivery-led Senior Account Manager to lead one of our fastest-moving accounts across organic, paid and influencer social. You will run day-to-day client relationships, translate briefs into actionable workstreams, and collaborate with strategy, creative and influencer teams to deliver high-impact social campaigns on time and to brief.

This senior-level role requires strong client-facing presence, calm under pressure, and a track record of

Qualifications

• Significant experience in a social-first agency environment (SAM level)
• Direct experience leading always-on social delivery across FMCG or lifestyle brands
• Strong understanding of social content planning, production workflows, usage rights and channel nuances (Meta, TikTok, YouTube)

Responsibilities

• Act as the day-to-day client lead, managing relationships across brand, social, and community teams.
• Translate client briefs and needs into clear, actionable workstreams across paid, organic and influencer social.
• Collaborate with strategy, creative and influencer teams to ensure social-first ideas are impactful and executable.
• Present work, performance and insights with confidence and clarity in sprint meetings or formal calls.
• Identify roadblocks early and resolve them before escalation.
• Oversee day-to-day delivery of always-on content calendars, paid social activations, community campaigns and influencer partnerships.
• Lead content planning, timeline management, stakeholder reviews and approval workflows.
• Ensure content is delivered accurately, on time and to spec across formats and markets.
• Manage client feedback and amendments with care and clarity.
• Work with producers and creatives to align on deliverables, usage rights and deadlines.
• Support creation of performance reports and insights with analytics team.
• Mentor junior team members and foster a proactive, high-quality delivery culture

Skills

Senior account management

Client leadership

Social strategy

Delivery management

Team leadership

Budget management

Job description

Want to work for a disruptive digital marketing agency in the heart of London?re:actwas founded by two global FMCG marketers with experience in Health & Beauty, Gaming, Food & Drink and Technology and since 2019re:actmarketing has grown from a team of 2 to over 40 employees. Working with blue-chip clients across multiple sectors, we are a creative content agency thattruly believesin developing content that means something to consumers. Brands are no longer defined by what they say about themselves, but by what real people say about them.

Our agency creates unique moments that matter to the consumer, which allows brands to own conversations in a creative and engaging manner. Our experienced team creates content that travels with feeling and puts conversations at the heart of everything.

We’relooking for a sharp,confidentand delivery-ledSenior Account Managerto join our team and lead one of our most fast-paced and high-profile accountsoperatingat serious scale across organic, paid and influencer social.

This is a role for someonewho’sbeen in the thick of it -running multiple social workstreams at once, partnering closely with creative and strategy teams, and navigating the pressures of short deadlines, complexapprovalsandhigh expectations.You’llneed to bring strong digital and content fluency, an eye for detail, and the calm, client-facing presence that earns trust at every stage.

This isnota step-up role -we’relooking for someonewho’salreadyoperatingat SAM levelin a social-first agency environment and ready to hit the ground running on a fast-moving FMCG brand.

Client Leadership & Social Strategy Execution

• Act as the day-to-day client lead, managing relationships across brand, social, and community teams.

• Translate client briefs and business needs into clear, actionable workstreams across paid, organic and influencer social.

• Collaborate closely with strategy, creative and influencer teams to ensure social-first ideas are both impactful and executable.

• Present work, performance and insights with confidence,clarityand polish - whether in a sprint meeting or on a formal call.

• Spot potential roadblocks,bottlenecksor issues early, and proactively solve them before they escal.

• Keep a close eye on trends, competitoractivityand platform updates to keep the brand ahead of the curve.

Project & Content Delivery

• Oversee day-to-day delivery of always-on content calendars, paid social activations, community-ledcampaignsand influencer partnerships.

• Lead content planning, timeline management, stakeholderreviewsand approval workflows with precision.

• Ensure contentis delivered accurately,on time and to spec - across formats,platformsand markets.

• Manage client feedback and amends with care and clarity, ensuring nothing gets lost in translation.

• Work closely with producers and creatives to align on deliverables, usage rights, and deadlines.

• Support the creation of performance reports and insights in collaboration with the analytics team.

Team Collaboration & Leadership

• Mentor junior team members (Account Executives / Account Managers), helping them grow in confidence and quality.

• Set the tone for fast, focused, high-quality account delivery - without compromising on relationships or morale.

• Act as the connective tissue between departments - ensuring social workstreams run smoothly across creative, influencer, paid media and strategy.

• Champion a positive, proactive, problem-solving culture within your account team.

Commercial & Operational Management

• Manage scopes of work,timelinesand budget trackers across all social deliverables.

• Ensure all projects are delivered within scope and timelines, flagging scope creep or resourcing challenges early.

• Track time, reconcile budgets, and ensureaccurateforecasting.

• Manage third-party partners or talent (influencers, creators, platform reps) with commercial rigour.

The list below sets out what matters most for this role. Wherewe’veflagged something as (Desirable),it’sa bonus rather than a requirement — if you meet most of the essential points,we’dstill love to hear from you.

• Significant experiencein asocial-first agencyenvironment and alreadyoperatingat SAM level.

• Drinks and sports experience or keen interest is highly desirable!

• (Desirable)Direct experience leading always-on social delivery acrossFMCG or lifestyle brands, ideally within the drinks/ sports/healthcare/beauty sectors.

• Strong understanding ofsocial content planning, production workflows, usage rights, and channel nuances (Meta, TikTok, YouTube, etc).

• Highly organised and detail-oriented, with a reputation for never missing a deadline or deliverable.

• Calm and confident under pressure - with strong instincts, greatjudgementand a clear point of view.

• Outstanding client communication and relationship-building skills - someone who earns trust fast.

• Confident managing scopes, timelines,approvalsand budgets without constant oversight.

• A real pride in doing things well.

Pleasenote:this is a senior-level delivery role within a fast-paced, social-first agency environment, soyou’lltypically have built the bulk of your experience agency-side, across multiple clients or brands.

This is a high-impact role on a flagship FMCG brand, working with a smart, supportive team in a genuinely fast-paced environment.You’llbe trusted,stretchedand supported - with the freedom to dogreat workand the structure to grow.

Whatyou’llget:

• Annual & New Business Bonus Schemes

• Up to 29 days leave + bank holidays

• Summer hours

• Free breakfast & refreshments

• Dog friendly office

• Hybrid working arrangements

Inclusive Hiring

We’recommitted to building a diverse and inclusive workplace. Applications are welcomed from people of all backgrounds,experiencesand perspectives.

Ifyou’reexcited about this role butdon’tmeet every requirement, we still encourage you to apply

Equal Opportunities

React Marketing is committed to being an inclusive employer. We welcome applications from all qualified candidates and will not discriminateon the basis ofage, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010. If you need any reasonable adjustments at any stage of the recruitment process, please let us know.