Senior Account Handler – Commercial & Schemes

Ips Group; Milton Keynes; Hybrid; GBP 42,000 - 54,000; Full time

Job summary

Ips Group in Milton Keynes is recruiting an experienced Commercial Account Handler to support a broad portfolio of businesses within a well-established team of around 25 people. You’ll work closely with Account Executives and Client Directors on renewal strategy and insurer negotiations, beyond mere policy servicing.

You’ll gain exposure to the wider broking process, handling renewals, mid-term adjustments and market submissions while building strong relationships with clients and insurers.

Qualifications

• Strong commercial insurance experience gained within a broking environment
• Good technical understanding across a broad range of commercial insurance products
• Experience handling larger and more complex commercial accounts
• Confidence dealing directly with insurers and clients
• Acturis experience would be beneficial
• A collaborative approach and genuine interest in delivering quality outcomes for clients

Responsibilities

• Managing renewals, mid-term adjustments and day-to-day servicing
• Negotiating with insurers and obtaining competitive terms
• Supporting client meetings and renewal discussions
• Working alongside Account Executives and Client Directors to deliver client strategies
• Producing market submissions and renewal documentation
• Managing insurer and client relationships
• Ensuring a consistently high level of client service

Job description

Some Commercial Account Handler roles are built around processing work.

Others put you at the centre of the broking process.

This opportunity sits within a well-established commercial insurance team of around 25 people, supporting a broad portfolio of businesses and working closely alongside Account Executives and Client Directors on renewal strategy, insurer negotiations and client retention.

You'll be involved in far more than simply servicing policies. The role offers genuine exposure to the wider broking process, giving you the opportunity to work on varied and often complex commercial risks while building strong relationships with both clients and insurers.

The team is large enough to provide support and collaboration but structured in a way that allows individuals to make a real impact. It's an environment where experienced handlers are trusted, valued and encouraged to contribute.

The role you'll be responsible for

• Managing renewals, mid-term adjustments and day-to-day servicing
• Negotiating with insurers and obtaining competitive terms
• Supporting client meetings and renewal discussions
• Working alongside Account Executives and Client Directors to deliver client strategies
• Producing market submissions and renewal documentation
• Managing insurer and client relationships
• Ensuring a consistently high level of client service

What we're looking for

• Strong commercial insurance experience gained within a broking environment
• Good technical understanding across a broad range of commercial insurance products
• Experience handling larger and more complex commercial accounts
• Confidence dealing directly with insurers and clients
• Acturis experience would be beneficial
• A collaborative approach and genuine interest in delivering quality outcomes for clients

Why consider this opportunity?

• Join a sizeable and established commercial insurance team
• Work with experienced brokers, executives and technical specialists
• Exposure to a varied portfolio of commercial clients and risks
• A role focused on quality broking and client outcomes
• Clear long-term progression opportunities
• Hybrid working with four days per week in the Milton Keynes office

This could be an excellent move for an experienced Commercial Account Handler who enjoys the technical side of insurance and is looking to join a larger broking team where they can continue to develop their expertise whilst working on more sophisticated client programmes.