Senior Account Handler

TN United Kingdom; Essex; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

An established industry player is seeking a Senior Client Handler to enhance their Commercial department in Essex. This permanent role offers the chance to manage a diverse portfolio of clients' insurance needs, ensuring high-quality service and effective communication. The position allows for hybrid working, providing flexibility while contributing to a growing organization that values training and development. Ideal candidates will possess strong commercial insurance experience and a commitment to client satisfaction, making this an exciting opportunity for career advancement.

Qualifications

• Experience in a similar Commercial Insurance role is essential.
• Strong customer service skills and attention to detail are required.

Responsibilities

• Manage clients' needs across various Commercial risks.
• Handle new business, renewals, and mid-term adjustments.

Skills

Commercial Insurance Experience

Knowledge of Commercial Corporate Clients

Attention to Detail

Customer Service Skills

Education

Cert CII (achieved or studying)

Job description

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Summary

Our client, a Lloyds Broker, is looking for a Senior Client Handler to join their expanding Commercial department in the Essex office. The role involves managing a mix of new and existing clients' insurance requirements.

Main Duties:

1. Managing clients' needs across various Commercial risks
2. Handling new business, renewals, and mid-term adjustments
3. Obtaining quotations and addressing client queries
4. Dealing with corporate clients with large premiums
5. Collaborating with the Account Executive on renewal strategies and attending client meetings as needed
6. Obtaining renewal terms and presenting them to clients
7. Issuing renewal documentation in line with contract certainty

Essential Skills Required:

• Previous experience in a similar Commercial Insurance role
• Knowledge of Commercial corporate clients and risks
• Strong attention to detail
• Excellent customer service skills

Desirable:

• Good organizational skills
• Strong IT skills
• Achieved or studying Cert CII

What you need to know:

• Permanent role
• Based in Essex - hybrid working
• Salary up to £50,000, depending on experience
• A great opportunity to join a growing organization with training and development opportunities
• An inclusive and fair employer