Senior Account Handler - Commerical

Lycetts Group; Newmarket, Northampton; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading insurance broker seeks a Senior Account Handler to manage commercial client accounts, support business development, and mentor team members. This role offers hybrid working, professional development funding, and a strong focus on client satisfaction.

Benefits

Hybrid working post-probation

Employer pension contribution

Discretionary annual bonus

Life assurance up to 4x salary

25 days annual leave plus bank holidays

Funding for professional development

Qualifications

• Develop in-depth insurance technical knowledge.
• Enhance IT skills; knowledge of Acturis is a plus.

Responsibilities

• Collaborate with senior and account executives to manage client accounts.
• Handle incoming new business inquiries and prepare quotations.
• Identify cross-referral opportunities and develop relationships.

Skills

Insurance Technical Knowledge

IT Skills

Relationship Building

Tools

OpenGI

Acturis

Job description

Lycetts, Northampton, England, United Kingdom

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Join to apply for the Senior Account Handler - Commercial role at Lycetts.

Location: Newmarket or Northampton (Pitsford) with hybrid working (2 days remote per week upon successful completion of probation).

Working hours: 35 hours per week, Monday to Friday.

Duration: Permanent.

About The Role

Lycetts Insurance Brokers, part of Benefact Group, seeks a Senior Account Handler to manage insurance and financial services for our commercial clients and prospects. The role supports business development through quotes and cross-referrals. Join our expanding, purpose-led organization for career growth and an inclusive environment.

Key Responsibilities

1. Collaborate with senior and account executives to manage client and prospect accounts.
2. Handle incoming new business inquiries and prepare quotations.
3. Identify cross-referral opportunities and develop relationships with professionals and insurers.
4. Prepare documentation for meetings and presentations.
5. Arrange appointments to meet cross-referral targets.
6. Mentor team members and develop business opportunities.
7. Maintain records using OpenGI and other systems.
8. Manage renewal lists effectively.

Knowledge, Skills, and Experience

1. Develop in-depth insurance technical knowledge.
2. Enhance IT skills; knowledge of Acturis is a plus.
3. Ability to build cooperative relationships.

What We Offer

• Hybrid working post-probation.
• Employer pension contribution starting at 5%, rising to 10% after 5 years.
• Discretionary annual bonus.
• Life assurance up to 4x salary.
• 25 days annual leave plus bank holidays, increasing with service.
• Funding and incentives for professional development.

About Us

The Lycetts group has over 60 years of experience providing insurance, risk management, and financial advice. We prioritize client satisfaction and high service standards.

Benefact Group is a charitable, international financial services group, owning over 30 businesses, and has donated over £250 million since 2014. We aim to double our size and foster an inclusive culture that values diversity and kindness.

If you need support during the recruitment process, please let us know.