Senior Account Executive (Hotels/Hospitality Experience)

RoomRaccoon Hotel Tech; United Kingdom; Remote; GBP 45,000 - 60,000; Full time

Job summary

A leading company in hotel technology is seeking a Senior Account Executive to drive sales and enhance guest experiences in the hospitality sector. This remote role requires strong sales skills and deep industry knowledge. Join a dynamic team dedicated to transforming hotel operations and providing exceptional service to independent hotels across the UK.

Benefits

Mac environment

Commission-based incentives

Formal training budget

Annual hotel experience

Equity

Birthday & Christmas vouchers

Qualifications

• 5+ years in sales, ideally in hospitality or tech sectors.
• Deep knowledge of the hospitality industry, especially independent hotels.

Responsibilities

• Manage the full sales cycle from cold calling to closing deals.
• Follow up on demonstration requests and marketing-qualified leads.
• Contribute local market insights to inbound marketing activities.

Skills

Communication

Strategic Thinking

Problem Solving

Adaptability

Industry Knowledge

Education

Bachelor’s degree in Business

Bachelor’s degree in Hospitality Management

Job description

Senior Account Executive (Hotels/Hospitality Experience)

Join to apply for the Senior Account Executive (Hotels/Hospitality Experience) role at RoomRaccoon Hotel Tech.

Founded in 2017 by Nadja Buckenberger and Tymen Van Dyl, RoomRaccoon aims to redefine hotel operations through our all-in-one hotel management system. Our team of 100 professionals across 5 offices worldwide serves over 2000 clients across Europe, the USA, and Africa. Benefits include equity, a formal training budget, annual hotel allowance, and vouchers for birthdays and Christmas.

Job Details

• Title: Senior Account Executive
• Location: Remote in the UK (applications only from UK, Scotland, and Wales)
• Type: Full-time, 12-month rolling contract

Responsibilities

Our mission is to empower independent hotels and transform the UK hospitality landscape with cutting-edge technology. As part of our team, your role is vital in revolutionising hotel operations and enhancing guest experiences. Together, we create the future of hospitality—one solution, one hotel, and one guest experience at a time.

Key Tasks

• Follow up on demonstration requests and marketing-qualified leads
• Manage the full sales cycle from cold calling to closing deals
• Identify decision-makers and uncover business issues
• Schedule and track demonstrations
• Ensure smooth handoff to Implementation team after closing
• Maintain CRM data integrity
• Contribute local market insights to inbound marketing activities
• Stay updated on industry trends and competitors
• Potentially prospect in person locally and travel as needed
• Attend hospitality events

Requirements

Essential Skills:

• 5+ years in sales, ideally within hospitality or tech sectors
• Deep knowledge of the hospitality industry, especially independent hotels

Preferred Skills:

• Bachelor’s degree in Business, Hospitality Management, or related field

Success Factors

• Effective Communicator: Engages audiences, tailors presentations, builds trust
• Strategic Thinker: Analyzes data, identifies opportunities, develops strategies
• Results-Driven: Exceeds targets with passion and competitiveness
• Proactive Problem-Solver: Anticipates needs, proposes solutions, takes initiative
• Adaptable & Agile: Thrives in changing environments
• Empathetic Listener: Understands customer needs and builds rapport
• Industry Expert: Deep hospitality knowledge, clearly conveys value
• Resilient & Persistent: Bounces back from setbacks, committed to goals

Benefits

• Mac environment
• Commission-based incentives
• Formal training budget
• Annual hotel experience
• Equity
• Birthday & Christmas vouchers

Our Values

• Accountability
• Beat Yesterday
• Clock Speed
• Deals a Deal
• Empower Another

Additional Info

We review applications as they come in. If you don’t hear within three weeks, we’ve decided to proceed with other candidates. Keep an eye on our careers page for future opportunities!