Senior Account Executive (Hotels/Hospitality Experience)

RoomRaccoon; London; Remote; Confidential; Full time

Job summary

Join a forward-thinking company as a Senior Account Executive, where you'll empower independent hotels and transform the hospitality landscape with cutting-edge technology. In this dynamic role, you'll manage the full sales cycle, engage with clients, and contribute to elevating guest experiences. With a strong focus on strategic thinking and communication, you will be at the forefront of revolutionizing hotel operations. This innovative firm offers a supportive environment with perks like equity and formal training budgets, ensuring you thrive while making a significant impact in the industry.

Benefits

Mac environment

Incentive based commission

Formal Training budget

Annual Hotel experience

Equity

Birthday & Christmas Vouchers

Qualifications

• 5+ years in sales, ideally in hospitality or tech sectors.
• Extensive knowledge of independent hotel operations.

Responsibilities

• Manage the full sales cycle from cold calling to closing deals.
• Ensure smooth handoff to Implementations upon closing.
• Stay updated on industry trends and competitive offerings.

Skills

Sales Experience

Hospitality Industry Knowledge

Communication Skills

Strategic Thinking

Problem-Solving

Adaptability

Customer Relationship Management (CRM)

Education

Bachelor’s Degree in Business

Bachelor’s Degree in Hospitality Management

Tools

CRM Software

Job description

RoomRaccoon

RoomRaccoon was founded by Nadja Buckenberger and Tymen Van Dyl in 2017 with a mission to redefine hotel operations through our all-in-one hotel management system.

Our diverse team of 100 professionals, spread across 5 offices worldwide, serves 2000+ clients across Europe, USA and Africa. Our benefits include equity, formal training budget allowance, annual hotel allowance, as well as birthday and Xmas vouchers.

Interested? Keep reading on!

Job title: Senior Account Executive

Location: Only considering applications based in UK, Scotland and Wales

Language: English

Work-type: Remote in the UK

Terms: Full-time (12 month rolling contract)

Tasks

Your North Star

Our mission is to empower independent hotels and transform the UK hospitality landscape with cutting-edge technology, driving their success and reshaping the future of hospitality. As part of our dynamic team, your role is essential in revolutionising hotel operations and elevating guest experiences. Together, we create the future of hospitality—one solution, one hotel, and one guest experience at a time.

Day in the life of the (Job Title)

• Follow up on demonstration requests (& other marketing-qualified leads)
• Full sales cycle management (from cold calling to closing deals)
• Identify prospect decision-makers, uncover critical business issues, stimulate interest
• Schedule demonstrations while making and tracking activities
• Ensure a smooth handoff to Implementations upon closing
• Ensure (CRM) data integrity
• Enrich our Inbound marketing activities with your local market/cultural insights
• Stay current on industry issues/trends and competitive offerings
• May be required to prospect in-person locally and/or travel
• Attend hospitality events

Requirements

Key skills:

• 5+ years of experience in sales, preferably within the hospitality or technology sectors.
• Extensive knowledge of the hospitality industry, especially independent hotel operations

Beneficial skills:

• Bachelor’s degree in Business, Hospitality Management, or a related field is preferred.

How to be successful as a Senior Account Executive

• Compelling Communicator: You captivate audiences, tailor your presentations to meet specific needs, and foster trust through clarity and confidence.
• Strategic Thinker: You excel at analysing data, identifying opportunities, and developing effective sales strategies.
• Results-driven: You consistently exceed targets, driven by a blend of passion and competitive spirit.
• Proactive Problem-Solver: You anticipate needs, propose solutions proactively, and take the initiative in challenging situations.
• Adaptable & Agile: You thrive in dynamic environments and adjust readily to complex and changing scenarios.
• Empathetic Listener: You actively listen to understand customer needs and build genuine rapport.
• Product & Industry Expert: You possess deep knowledge of the hospitality industry and convey value propositions with clarity.
• Resilient & Persistent: You bounce back from setbacks and demonstrate an unwavering commitment to your goals.

Benefits

Perks (Remote) UK:

• Mac environment
• Incentive based commission
• Formal Training budget
• Annual Hotel experience
• Equity
• Birthday & Christmas Vouchers

RoomRaccoon Values:

• Accountability
• Beat Yesterday
• Clock Speed
• Deals a Deal
• Empower Another

Disclaimer: Thanks so much for your excitement about joining RoomRaccoon! We’re lucky to have so many talented people eager to be part of our team, so we’re reviewing applications as they come in. If you don’t hear from us within three weeks, it means we’ve decided to move forward with other candidates this time—but don’t be discouraged! Keep an eye on our careers page, and we’d love for you to apply for roles that fit your talents in the future!