Senior Account Executive - Digital Experience / Customer Experience Management

JR United Kingdom; Guildford; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading technology company seeks a Senior Account Executive in Guildford. This role focuses on consultative sales, engaging with customers to understand their digital transformation needs, and promoting innovative solutions to enhance customer experiences. The position requires a strong background in B2B selling and collaboration across internal teams for optimal client solutions.

Qualifications

• Five years of B2B selling experience required.
• Experience with C-level customers is essential.
• Knowledge of Digital Experience software is advantageous.

Responsibilities

• Execute consultative selling and listen to customer needs.
• Identify and convert opportunities into sales.
• Master client presentations and effectively run meetings.

Skills

B2B Selling

Consultative Selling

Client Presentations

Sales Methodologies

Intellectual Curiosity

Education

Bachelor’s Degree

Job description

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Senior Account Executive - Digital Experience / Customer Experience Management, guildford

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Client:

OpenText

Location:

guildford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

5

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Your Impact:

As an Account Executive at Open Text you help customers use information to grow faster and be more efficient in an increasingly Digital World. You are part of a global team of highly skilled and entrepreneurial professionals who understand that their customers are experiencing unprecedented change.

Your customers trust your judgment to help them solve their most pressing business problems and to support them in their journey to the cloud and to become a digital enterprise. You will stop at nothing to help them find the right solution to positively impact the business, improve their most important business processes, or reduce their risks.

You are comfortable with complex sales cycles. Your track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry.

The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external use cases, authenticated and anonymous experiences and more to exceed customer expectations and optimize operations.

The OpenText Experience cloud is focused on selling an industry-leading portfolio of Customer Experience Management (CEM) products. The DX portfolio helps businesses unlock new revenue streams and bolster existing ones, attract and retain customers, and reach new segments—all while driving higher conversion and engagement. Our rich portfolio of Web Content Management, Digital Asset Management, Customer Communication Management, and Workforce Optimization solutions offer exciting and compelling ways to address customer needs.

What the role offers:

• Consultative selling and intensely listening to your customers.
• Identifying and converting opportunities into sales.
• Skillfully executing each phase of the sales process from pipeline generation to closing the deal.
• Masterful client presentations and running effective meetings.
• Clearly articulating the value proposition of solutions and products and the endless possibilities of the digital enterprise to your customers.
• Collaboration across all internal teams and resources to ensure you bring the best solution to your clients.

What you need to succeed:

• A track record of at least five years of B2B selling across the Enterprise.
• Experience working in a consultative capacity with C-level customers on complex cloud-based, on-premises or hybrid solutions.
• Expert knowledge of the B2B buying process and know all your key competitors and closely follow industry trends.
• You deploy advanced sales methodologies and tools to achieve and exceed your targets.
• Whether it’s the challenge of developing new accounts or finding untapped opportunities in your existing client base, the opportunity to grow our business is what drives your efforts every day.
• Intellectual curiosity, easily grasp new products and solutions, and bring the spirit of innovation to your customers.
• Bachelor’s Degree and a passion for continuous learning.
• Experience selling Digital Experience software similar to CCM (Customer Communication Management), CEM (Customer Experience Management) or (WCM Web Content Management) would be an advantage.

One Last Thing:

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. As an Open Text Account Executive, you drive digital transformation for global clients, solving complex business challenges and accelerating their journey to the cloud. Your consultative expertise and success in complex sales cycles contribute directly to business growth, earning you a competitive compensation package that recognizes your substantial impact in shaping the digital enterprise landscape.