Senior Account Director, Brand Experience

Jack Morton Worldwide; Morton; On-site; GBP 60,000 - 90,000; Full time

Job summary

Jack Morton Worldwide is seeking an Account Director to lead a portfolio of client accounts, acting as the senior strategic partner and primary contact. The role drives client relationships, delivery excellence, profitability, and growth across multi-disciplinary teams.

You will translate client objectives into innovative event strategies, lead cross-functional teams, and maintain high standards of service, creativity, and profitability while contributing to long-term partnerships.

Qualifications

• Minimum 8–10 years in client services, account management, or event strategy.
• Proven track record managing global or multi-market client portfolios and senior stakeholder relationships.
• Strong commercial acumen with budgeting, margin optimisation, and pricing experience.
• Experience leading multi-disciplinary teams across operations, creative, digital, and production.

Responsibilities

• Own and execute strategic relationship plans for Executive Leadership and key stakeholders.
• Manage financial performance including revenue forecasting, gross margin, and profitability targets.
• Oversee delivery against SLAs and KPIs with senior project/account teams.
• Lead RFP responses, proposals, and pitches for assigned accounts; contribute to thought leadership in LifeSciences.
• Mentor and coach direct reports; oversee wider team development and recruitment.

Skills

Client relationships

Strategic leadership

Commercial management

Team leadership

Forecasting

Tools

CRM software

Job description

Jack Morton Worldwide is seeking an Account Director to lead a portfolio of client accounts, acting as the senior strategic partner and primary contact. The role drives client relationships, delivery excellence, profitability, and growth across multi-disciplinary teams.

You will translate client objectives into innovative event strategies, lead cross-functional teams, and maintain high standards of service, creativity, and profitability while contributing to long-term partnerships.