Senior Account Director

JR United Kingdom; Romsey; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Account Director to drive growth and manage key client relationships in the building services sector. This pivotal role requires a strategic thinker with a strong commercial mindset and proven experience in business development. You will lead account management efforts, engage with senior stakeholders, and implement growth strategies that align with the company's sustainability goals. Join this dynamic team and contribute to reshaping the built environment through innovation and quality. If you are passionate about building lasting client partnerships and achieving significant commercial success, this opportunity is for you.

Benefits

Private Medical Insurance

Company Pension

Sick Pay

Free On-site Parking

Free Onsite Gym

Regular Company Events

Qualifications

• Proven experience in senior account leadership within building services.
• Strong understanding of PPM and lifecycle projects.

Responsibilities

• Lead a portfolio of accounts ensuring high retention and satisfaction.
• Engage with C-suite to understand and support client priorities.

Skills

Strategic Thinking

Commercial Mindset

Client Relationship Management

Negotiation Skills

Sales Cycle Management

CRM Proficiency

Tools

CRM Tools

Job description

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Senior Account Director – Building Services

Location: Romsey

Working Pattern: Full time office based with occasional working from home and client site for meetings etc.

Ferox Partners is working with a dynamic and values-led building services provider to appoint a Senior Account Director. This is a high-impact role suited to a strategic thinker with a strong commercial mindset, proven experience in driving new business, and the credibility to engage confidently with C-suite and senior stakeholders.

You’ll play a key role in shaping account growth, strengthening key client relationships, and helping steer long-term commercial success within a purpose-driven, sustainability-focused business.

Key Responsibilities:

• Lead a portfolio of accounts, ensuring high retention, satisfaction, and strategic alignment
• Engage directly with C-suite and senior decision-makers to understand and support client priorities
• Develop and implement detailed growth plans, delivering cross-selling and upselling opportunities
• Drive new business by identifying and securing opportunities across target markets
• Manage the full sales cycle from initial contact to close with a consultative, solutions-led approach
• Oversee contract renewals and lead high-value negotiations
• Ensure excellent service delivery by collaborating closely with operations and technical teams
• Deliver on a sales strategy that supports 15% year-on-year growth target

About You:

• Proven experience in a senior account leadership role within building or construction services, or facilities, maintenance or property management is essential.
• Strong understanding of PPM, lifecycle projects, and reactive maintenance.
• Ability to influence and build trust with C-suite and senior stakeholders.
• Demonstrated success in client retention, revenue growth, and strategic account development.
• Commercially savvy, with experience negotiating complex service contracts.
• Hands-on, solutions-oriented, and confident leading both clients and internal teams.
• Proficient in CRM tools and sales forecasting.

Salary & Benefits:

• Private medical insurance
• Company pension
• Sick pay
• Free/on-site parking
• Free onsite gym
• Regular company events

This is an exciting opportunity to join a progressive business that’s reshaping the future of the built environment through innovation, quality, and sustainability. If you match the candidate requirements please get in touch: [emailprotected] .