Senior Account Director

Csm; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading company in sports and entertainment is seeking a passionate Account Director to lead global account teams, foster client relationships, and ensure premium service delivery. This role involves strategizing brand partnerships and driving account growth in a dynamic environment.

Qualifications

• Extensive experience in a similar position with proven success.
• Strong interpersonal skills and project management style.
• Understanding of agency-client dynamics and brand strategies.

Responsibilities

• Lead the account teams globally to deliver client service.
• Maintain responsibility for budget planning and client success.
• Develop relationships and serve as the main contact for clients.

Skills

Account Management

Brand Planning

Brand Activation

Financial Processes

Project Management

Job description

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Wasserman is forever committed to serving our clients, colleagues and community with exceptional insight, influence and creativity, while making a positive and lasting impact. We support our employees’ professional aspirations, with a rich internal culture where curiosity is rewarded. We offer our people multiple learning and development programs throughout the world. What we do is fast-paced, exciting and rewarding which is why we love it and why you’ll love life at Wasserman.

Join our team today!

WHAT YOU WILL BE DOING

• Lead the account teams globally to deliver first class client service

Develop strong relationships with all account leads and be main day to day contact

Develop strong relationships and work closely with key rights holders as required

Provide strategic guidance and insight to the team to ensure that brand and business objectives are met

Maintain overall responsibility of sponsorship performance and ultimate client accountability

Responsible for all elements of programme execution, budget planning and tracking, and client success

Lead the strategic development, in close partnership with the Associate Director and the internal account team, on the delivery and implementation of all contracted assets (CSM SOW and client property contracts)

Investigate, analyse and develop solutions to client problems

Act as a trusted advisor to clients throughout their relationships

Work to retain and develop client account within CSM Brands

Travel to the Series tournaments with the HSBC Rugby lead

Leading & Developing Others

Foster an environment of open communication, collaboration and teamwork

Encourage on-going learning and development of team

Conduct timely and beneficial performance reviews with direct reports. Ensure that direct reports are doing the same with subordinates

Collaborate across the leadership of other business units within CSM to continue to deliver best in class client servicing, Account Management processes and training & development opportunities

THE SKILLS AND EXPERIENCE YOU NEED

Extensive experience in a similar position with a proven track record of success across Account Management, Brand Planning and Brand Activation

Prior agency experience including past success in managing brands that invest substantial budgets in partnerships, ideally at a global level

Acumen to look at business performance and drive incremental account growth

Understanding of brands, rights holders and competitor agencies

Strong understanding of financial processes, including both forecasting and reporting

Full comprehension and ownership of agency-client dynamic

Strong interpersonal skills, demonstrated empathy and commitment to success, along with a proven ability to manage expectations

Confident, articulate, passionate individual with the ability to work both independently and collaboratively as well as ability to listen

Strong project management style that can own and lead the client relationship and create the right team structure and environment to deliver proactively and beyond the client expectations

Not afraid to challenge/question the strategic direction to ensure the client objectives are achieved

Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.