Senior Account Director

Acrotrend - A NowVertical Company; Greater London; Hybride; GBP 120 000 - 190 000; Plein temps

Avantages offerts par ce poste

Hybrid working

Health benefits

Exposure to global clients

Résumé du poste

NowVertical Group seeks a senior strategic account leader in London (hybrid) to own health, retention and renewal of marquee accounts. You will map stakeholders, identify whitespace and risks, and drive expansion beyond the existing base.

You will create growth opportunities, convert delivery insights into an expansion pipeline, and partner with Delivery, Solutions and regional leadership to sustain a ~20% uplift. Hybrid role with global client exposure.

Qualifications

• 10+ years in strategic account management / farming of enterprise accounts.
• Proven expansion revenue via upsell and cross-sell.
• Experience selling in data, analytics or AI environments.
• Executive-level client relationships network in UK/Europe or North America.

Responsabilités

• Own the health, retention and renewal of a portfolio of strategic accounts.
• Map each account — stakeholders, whitespace, history and risks.
• Identify expansion opportunities across use cases, teams and geographies.
• Convert insights from live delivery into a qualified expansion pipeline.
• Build trusted executive relationships across accounts and coordinate internal teams.
• Maintain structured account plans and accurate expansion forecasts.

Connaissances

Strategic account management

Executive relationships

Upsell / cross-sell

Data / analytics / AI domain

Description du poste

• Convert insight from live delivery into a qualified expansion pipeline

Location: London (Hybrid)

Experience: 10+ Years

Reports to: EVP Solutions & Services (NA & EMEA)

Remuneration: Highly competitive, commensurate with your experience

The Role

NowVertical is a global, publicly listed company on the TSXV, headquartered in Toronto, Canada. We are a growing team, with operations in two regions - NA & EMEA and LATAM. We help clients transform data into business value with AI, fast. NowVertical Group empowers organizations to transform their data into actionable insights, driving strategic growth and innovation.

At NowVertical, we provide advanced data solutions and services designed to achieve key objectives across various business functions. Our tailored approach ensures that we address the unique challenges and opportunities within each function, driving innovation, efficiency, and growth. Explore our specialized solutions and see how we can help your business thrive.

Know more about NowVertical - https://www.nowvertical.com/

Requirements

What You'll Do

Strategic Account Management & Retention

• Own the health, retention and renewal of a portfolio of existing strategic accounts
• Map each account — stakeholders, whitespace, commercial history and risks
• Prevent accounts drifting into commodity staff-aug or dormancy by staying ahead of client priorities

Growth, Upsell & Cross-Sell

• Identify and drive expansion opportunities — new use cases, teams, geographies and propositions
• Convert insight from live delivery into a qualified expansion pipeline
• Deliver against a c.20% year-on-year uplift ambition on the existing base

Executive Relationship Building

• Build trusted C-suite and senior-sponsor relationships across each account
• Act as the client's senior point of contact, coordinating the right NowVertical people at the right level

Partnering with Delivery & Solutions

• Work closely with Delivery to ensure current work is a springboard, not just a task
• Partner with Solutions & Consulting to shape and scope expansion opportunities credibly

Account Planning & Forecasting

• Maintain structured account plans and an accurate expansion forecast
• Take ownership of the growth number, with proactive, transparent reporting

Who You Are

Required:

• 10+ years of experience - proven track record in strategic account management / farming — growing existing enterprise accounts
• Demonstrable expansion revenue delivered from an existing base (upsell / cross-sell)
• Experience selling in data, analytics or AI environments
• History of building and holding executive-level client relationships
• A transferable network of senior executive relationships within enterprise accounts across UK and Europe or North America to open doors.

Core Capabilities

Farming & Expansion Mindset

• You grow accounts patiently and systematically building a strong network within the account
• You spot whitespace and turn delivery into the next commercial conversation
• You have experience of executing Account Based Marketing (ABM) strategy

Executive Relationship Building

• You build trust at C-suite level and keep accounts anchored there
• You coordinate senior stakeholders across a complex account

Commercial Acumen

• You link our work to tangible business outcomes and can build a simple, credible expansion case
• You protect margin and avoid drift into low-value commodity work

Ownership & Transparency

• You own the growth number and report on it proactively and honestly
• You handle setbacks with ownership, not blame-shifting

Benefits

Why Join NowVertical

• Own and grow marquee strategic accounts for a high-momentum data & AI business
• A clear mandate and a defined uplift target on a base that is already performing
• Work directly with Delivery, Solutions and regional leadership
• Direct, measurable impact on expansion revenue

Compensation & Benefits

• Competitive base + performance incentive tied to account growth
• Health and wellness benefits
• Flexible, hybrid working environment
• Exposure to global clients and teams