SEND Support Officer

Nottinghamshire County Council; West Bridgford; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Friendly workplace

Professional development

Flexible working

Generous leave

Job summary

Nottinghamshire County Council is seeking a SEND Support Officer to coordinate SEND meetings, support EHC assessments, and maintain clear records. You will be the primary contact for families and professionals, ensuring timely progression and safeguarding compliance.

Ideal candidates will have experience in administration within children’s services or education, strong Microsoft Office skills, and a commitment to confidentiality and collaborative working with multiple stakeholders.

Qualifications

• GCSEs in English and Maths are required or preferred.
• Knowledge of SEND legislation and processes.
• Experience in administrative roles in children’s services, education or social care.
• Proficiency in Microsoft Office and maintaining databases.

Responsibilities

• Coordinate and track SEND meetings, panels and decisions to ensure timely progression.
• Support the processing of EHC needs assessments, annual reviews, and school placement consultations.
• Act as a key point of contact for families, professionals and young people.

Skills

Organised

Excellent communication

Confidentiality

Empathetic

Initiative

Education

GCSEs in English and Maths

Tools

MS Office

Database maintenance

Job description

The Children and Families Department takes a strengths-based approach to working with each other, children, young people and families, and our partner agencies. We call this 'Our Nottinghamshire Approach'. Watch the two minute animation to learn more.

Nottinghamshire County Council 2.07K subscribers

Join Nottinghamshire County Council, a dedicated team committed to making a difference in the lives of children and families. We believe in creating a supportive environment where everyone can thrive. Our mission is to ensure that every child receives the care and support they need to succeed.

As a SEND Support Officer, you will be a vital part of our team, ensuring that statutory responsibilities are met and services run smoothly. Your role will involve coordinating and monitoring key SEND meetings and decisions, supporting families and professionals, and maintaining accurate records. This is an exciting opportunity to make a real impact in the lives of children and young people with special educational needs and disabilities.

In your role, you will:

• CoordinateandtrackSEND meetings, panels, and decisions to ensure timely progression.
• Supportthe processing of EHC needs assessments, annual reviews, and school placement consultations.
• Actas a key point of contact for families, professionals, and young people.
• Monitordaily attendance for children in alternative provision and take necessary actions.
• Maintainaccurate records on systems like MOSAIC and other databases.
• Providedata analysis to support service planning and performance.
• Ensurediscussions and decisions are recorded consistently.
• Upholdconfidentiality and raise safeguarding concerns promptly.
• Assistwith SEND funding processes.

To be successful in this role, you should have:

• A good general education, ideally with GCSEs in English and Maths.
• Knowledge of SEND legislation and processes.
• Experience in administrative roles, preferably in children’s services, education or social care.
• Proficiency in Microsoft Office and maintaining databases.

We are looking for someone who:

• Isorganisedand can manage multiple tasks effectively.
• Hasexcellent communicationskills to engage with diverse audiences.
• Demonstrates acommitmentto confidentiality and safeguarding.
• Isempatheticand can build strong relationships with families and colleagues.
• Showsinitiativeand can work both independently and as part of a team.

At Nottinghamshire County Council, we offer:

• Afriendly, inclusive workplacewhere everyone is valued.
• Opportunities forprofessional developmentand continuous learning.
• Asupportive environmentthat prioritises your well-being.
• Generous leaveand flexible working arrangements to help you balance work and life.

A job share scheme is available for all full‑time posts: both permanent and temporary, unless otherwise stated.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.

Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation.

Under the Disability Confident scheme (formerly known as the Guaranteed Interview Scheme) we would like to ensure applicants with disabilities are offered an interview if they meet the minimum criteria for a job. Please let us know if this is something you would like to be considered for.

Nottinghamshire County Council strongly encourages applications from all candidates from different walks of life, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.

For an informal discussion about this opportunity please contact Josephine Smith on 0115 804 3038 or by email [e-mail].