SEND Support Officer

Nottinghamshire County Council; East Midlands; Hybrid; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Flexible working arrangements

Professional development

Well-being support

Generous leave

Job summary

Nottinghamshire County Council is seeking a SEND Support Officer to ensure statutory SEND responsibilities are fulfilled and services run smoothly.

You will coordinate SEND meetings, support families and professionals, and maintain accurate records in MOSAIC and other databases. You will provide data analysis to assist service planning and performance, while upholding confidentiality and safeguarding throughout daily duties.

Qualifications

• GCSEs in English and Maths are desirable.
• Knowledge of SEND legislation and processes.
• Experience in administrative roles, preferably in children’s services, education or social care.
• Proficiency in Microsoft Office and maintaining databases.

Responsibilities

• Coordinate and track SEND meetings, panels, and decisions.
• Support processing of EHC needs assessments, annual reviews, and school placement consultations.
• Act as a key point of contact for families, professionals, and young people.
• Monitor attendance and records, ensuring confidentiality and safeguarding.

Skills

Coordination

Data analysis

MS Office

Communication skills

Confidentiality

Safeguarding

Administrative work

Education

GCSE English

GCSE Maths

Tools

MOSAIC

Job description

Job Description / Person Specification SEND Support Officer JDPS.pdf – 169KB Opens in a new window

Salary
£27,709 - £30,515 per annum (pro rata)

Type of vacancy
Permanent

Work pattern
Full Time, Part Time

Hours per week
37 and 18.5

Work Base
Meadow House, Mansfield, NG18 2TB

Working Arrangements
Hybrid

SEND Support Officer JDPS.pdf – 169KB Opens in a new window

Competency Framework
Tier 7a

Number of posts
2

Interview date
2 November 2026

Closing Date
29 October 2026 23:55

The Children and Families Department takes a strengths-based approach to working with each other, children, young people and families, and our partner agencies. We call this 'Our Nottinghamshire Approach'. Watch the two minute animation to learn more.

Join Nottinghamshire County Council, a dedicated team committed to making a difference in the lives of children and families. We believe in creating a supportive environment where everyone can thrive. Our mission is to ensure that every child receives the care and support they need to succeed.

As a SEND Support Officer, you will be a vital part of our team, ensuring that statutory responsibilities are met and services run smoothly. Your role will involve coordinating and monitoring key SEND meetings and decisions, supporting families and professionals, and maintaining accurate records. This is an exciting opportunity to make a real impact in the lives of children and young people with special educational needs and disabilities.

In Your Role, You Will

• Coordinate and track SEND meetings, panels, and decisions to ensure timely progression.
• Support the processing of EHC needs assessments, annual reviews, and school placement consultations.
• Act as a key point of contact for families, professionals, and young people.
• Monitor daily attendance for children in alternative provision and take necessary actions.
• Maintain accurate records on systems like MOSAIC and other databases.
• Provide data analysis to support service planning and performance.
• Ensure discussions and decisions are recorded consistently.
• Uphold confidentiality and raise safeguarding concerns promptly.
• Assist with SEND funding processes.

To Be Successful In This Role, You Should Have

• A good general education, ideally with GCSEs in English and Maths.
• Knowledge of SEND legislation and processes.
• Experience in administrative roles, preferably in children’s services, education or social care.
• Proficiency in Microsoft Office and maintaining databases.

We Are Looking For Someone Who

• Is organised and can manage multiple tasks effectively.
• Has excellent communication skills to engage with diverse audiences.
• Demonstrates a commitment to confidentiality and safeguarding.
• Is empathetic and can build strong relationships with families and colleagues.
• Shows initiative and can work both independently and as part of a team.

At Nottinghamshire County Council, We Offer

• A friendly, inclusive workplace where everyone is valued.
• Opportunities for professional development and continuous learning.
• A supportive environment that prioritises your well-being.
• Generous leave and flexible working arrangements to help you balance work and life.

For an informal discussion about this opportunity please contact Josephine Smith on 0115 804 3038 or by email [e-mail].

Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation.

Under the Disability Confident scheme (formerly known as the Guaranteed Interview Scheme) we would like to ensure applicants with disabilities are offered an interview if they meet the minimum criteria for a job. Please let us know if this is something you would like to be considered for.

A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.

Nottinghamshire County Council strongly encourages applications from all candidates from different walks of life, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.