SEND Support Officer

Nottinghamshire County Council; Mansfield; On-site; GBP 26,000 - 36,000; Full time

Job summary

Nottinghamshire County Council is seeking a SEND Support Officer to coordinate and monitor SEND meetings and decisions, support families and professionals, and maintain accurate records. You will handle data analysis to aid service planning and ensure safeguarding and confidentiality are maintained.

The role involves working with families, schools and professionals, and contributing to the smooth operation of SEND services within our council.

Qualifications

• GCSEs in English and Maths or equivalent.
• Knowledge of SEND legislation and processes.
• Experience in administrative roles, preferably in children's services, education or social care.
• Proficiency in Microsoft Office and maintaining databases.

Responsibilities

• Coordinate and track SEND meetings, panels and decisions.
• Support processing of EHC needs assessments, annual reviews, and school placements.
• Act as a main point of contact for families, professionals and young people.
• Monitor attendance for children in alternative provision and take action.
• Maintain accurate records on MOSAIC and other databases.
• Provide data analysis to support service planning and performance.
• Ensure discussions and decisions are recorded consistently.
• Uphold confidentiality and raise safeguarding concerns promptly.
• Assist with SEND funding processes.

Skills

GCSE English

GCSE Maths

SEND legislation knowledge

Administrative experience

Microsoft Office

Database maintenance

MOSAI C (MOSAIC) proficiency

Education

GCSEs in English & Maths

Tools

MOSAIC

Job description

As a SEND Support Officer, you will be a vital part of our team, ensuring that statutory responsibilities are met and services run smoothly. Your role will involve coordinating and monitoring key SEND meetings and decisions, supporting families and professionals, and maintaining accurate records. This is an exciting opportunity to make a real impact in the lives of children and young people with special educational needs and disabilities.

Responsibilities

• Coordinate and track SEND meetings, panels, and decisions to ensure timely progression.
• Support the processing of EHC needs assessments, annual reviews, and school placement consultations.
• Act as a key point of contact for families, professionals, and young people.
• Monitor daily attendance for children in alternative provision and take necessary actions.
• Maintain accurate records on systems like MOSAIC and other databases.
• Provide data analysis to support service planning and performance.
• Ensure discussions and decisions are recorded consistently.
• Uphold confidentiality and raise safeguarding concerns promptly.
• Assist with SEND funding processes.

Qualifications

• A good general education, ideally with GCSEs in English and Maths.
• Knowledge of SEND legislation and processes.
• Experience in administrative roles, preferably in children's services, education or social care.
• Proficiency in Microsoft Office and maintaining databases.

We are looking for someone who

• Is organised and can manage multiple tasks effectively.
• Has excellent communication skills to engage with diverse audiences.
• Demonstrates a commitment to confidentiality and safeguarding.
• Is empathetic and can build strong relationships with families and colleagues.
• Shows initiative and can work both independently and as part of a team.

Join Nottinghamshire County Council, a dedicated team committed to making a difference in the lives of children and families. We believe in creating a supportive environment where everyone can thrive. Our mission is to ensure that every child receives the care and support they need to succeed.

Benefits

• A friendly, inclusive workplace where everyone is valued.
• Opportunities for professional development and continuous learning.
• A supportive environment that prioritises your well-being.
• Generous leave and flexible working arrangements to help you balance work and life.

A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.

Nottinghamshire County Council strongly encourages applications from all candidates from different walks of life, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.