SEND EHC Coordinator: Complex Casework

Herts Legal Service - Hertfordshire County Council; Hemel Hempstead; On-site; GBP 34,434 - 37,328; Full time

Job summary

Hertfordshire County Council is seeking an EHC Coordinator in Hemel Hempstead or Stevenage to manage EHC plans within a complex legal framework and tight statutory timescales.

The role emphasises meticulous case management, collaboration with education, health and care partners, and ensuring outcomes for children and young people with SEND. Driving licence and ability to travel are required.

Qualifications

• Strong understanding of the SEND Code of Practice and the Children and Families Act 2014.
• Strong communication and relationship‑building skills.
• Ability to manage deadlines and work under pressure in a busy environment.
• Excellent written skills to support accurate case recording and contribute to quality EHC plans.
• Experience of working with children, families, or professionals in education, health, or care settings OR transferable skills/relevant SEND experience.
• Hold a current driving licence and have access to a vehicle for work.
• For resolutions/tribunals: analyse the EHCCO process and lead mediation and early dispute resolution work.
• Desirable: Previous experience with casework management.

Responsibilities

• Develop the highest standards of achievement and inclusion for children and young people with SEN through effective casework within the policy and budget framework of the Council, ensuring a focus on preparing for adulthood from the earliest ages.
• Take responsibility for the preparation of information for parents, children, young people and schools, providing the right information at the appropriate time, in a simple‑to‑use way, engaging partners in understanding what our responsibility is to children, families and schools.
• Manage and process statutory casework within legal and internal timelines.
• Work collaboratively with professionals across education, health and care services.
• Ensure effective case management, integrated working practice and successful outcomes for children.
• Participate in resource decisions, taking the lead where appropriate, for example decision‑making processes relating to whether or not assessment or plans are written, or whether specialist provision is agreed, ensuring that resource decisions are in line with local authority policies, procedures and eligibility criteria. This could include chairing or attending panel meetings.
• Participate, as required, in a range of meetings with other professionals and parents/carers in relation to individual children with complex needs, including representing Children’s Services at annual review, chairing reviews, attending and chairing multi‑agency meetings as appropriate.
• Contribute to the development of policy, procedures and provision for children with SEN, maintaining an up‑to‑date knowledge of SEN casework, changes to national legislation and departmental policies, and supporting induction/training and support to all team members.
• Input and maintain accurate and comprehensive database records as required and participate in the Local Authority’s systems for monitoring and quality assurance for children and young people known to the EHC assessment and review team.

Skills

Communication

Relationship-building

Deadline management

Written skills

Driving licence

SEND Code of Practice

Legal framework understanding

Job description

Hertfordshire County Council is seeking an EHC Coordinator in Hemel Hempstead or Stevenage to manage EHC plans within a complex legal framework and tight statutory timescales.

The role emphasises meticulous case management, collaboration with education, health and care partners, and ensuring outcomes for children and young people with SEND. Driving licence and ability to travel are required.