SEND Casework Specialists | Fully Remote

Community Care Live; United Kingdom; Remote; GBP 34,000 - 52,000; Full time

Job summary

Community Care Live is seeking experienced SEND/EHCP casework specialists to support a Local Authority in reducing EHCP backlog. This fully remote opportunity requires delivering accurate, timely work and coordinating information from education, health and social care partners.

You will handle caseloads, review case data, prepare Tribunal documentation, and ensure compliance with statutory requirements while maintaining precise case records.

Qualifications

• Proven experience within SEND/EHCP services.
• Strong knowledge of EHCP processes and statutory requirements.
• Experience managing a SEND caseload.
• Experience handling complex or challenging cases.
• Strong written communication and report-writing skills.
• Excellent attention to detail.
• Ability to identify missing information and obtain it proactively.
• Ability to work independently in a fully remote environment.
• Strong organisation and case-management skills.
• Consistent track record of delivering high-quality casework to deadlines.

Responsibilities

• Manage an allocated caseload of EHCP cases.
• Review existing case information and identify outstanding actions.
• Coordinate information from education, health, social care, families and professionals.
• Ensure case records and documentation are complete and accurate.
• Prepare information for Tribunal matters.
• Identify gaps in evidence and follow up proactively.
• Liaise with families and professionals as required.
• Progress cases in line with statutory requirements and council processes.
• Maintain accurate and comprehensive case records.
• Work to productivity, quality and turnaround expectations.
• Support the wider project to reduce the EHCP backlog.

Skills

SEND/EHCP casework

Attention to detail

Report writing

Independent work

Job description

We are looking for experienced SEND Casework Specialists to support a Local Authority with a significant backlog of Education, Health and Care Plans (EHCPs).

This is a fully remote project for practitioners with strong, demonstrable experience in SEND/EHCP casework, who can work independently and deliver high-quality, accurate work to agreed timescales.

The Council is looking to strengthen its SEND casework capacity following challenges with quality and consistency, so reliability, attention to detail and SEND-specific experience are essential.

The Role

You will be responsible for supporting the Council to reduce its EHCP backlog and ensure cases are progressed accurately and efficiently.

Key responsibilities will include:

• Managing an allocated caseload of EHCP cases
• Reviewing existing case information and identifying outstanding actions
• Gathering and coordinating information from education, health, social care, families and other relevant professionals
• Ensuring case records and supporting documentation are complete and accurate
• Preparing information and case documentation required in relation to Tribunal matters
• Identifying gaps in evidence and proactively following these up
• Liaising with families and professionals as required
• Progressing cases in line with statutory requirements and agreed Council processes
• Maintaining accurate and comprehensive case records
• Working to agreed productivity, quality and turnaround expectations
• Supporting the wider project to reduce the EHCP backlog

Please note: this role involves gathering and preparing information relating to Tribunal cases but does not involve conducting or representing cases at Tribunal.

What we're looking for

You should have:

• Proven experience working within SEND/EHCP services
• Strong knowledge of the EHCP process and relevant statutory requirements
• Experience managing a SEND casework caseload
• Experience working with complex or challenging cases
• Strong written communication and report-writing skills
• Excellent attention to detail
• Ability to identify missing information and proactively obtain it
• Ability to work independently in a fully remote environment
• Strong organisation and case-management skills
• A consistent track record of delivering high-quality casework to deadlines

We are particularly interested in practitioners who can demonstrate strong SEND-specific experience and high-quality casework, rather than general local authority casework experience.

This is an opportunity to join a focused project designed to make a tangible impact on the Council's SEND service by helping to reduce the existing EHCP backlog and improve the quality and timeliness of case progression.