SEND Casework Specialists | Fully Remote

Leaders in Care; Devon and Torbay; Remote; GBP 30,000 - 45,000; Full time

Job summary

Leaders in Care is seeking experienced SEND/EHCP casework specialists to support a Local Authority with a substantial EHCP backlog. The role is fully remote, requiring practitioners with strong SEND/EHCP background who can work independently and deliver accurate work on time.

You will manage caseloads, gather information from education, health and social care, and ensure records and tribunal-related documentation are prepared in line with statutory requirements.

Qualifications

• Proven experience working within SEND/EHCP services.
• Strong knowledge of the EHCP process and statutory requirements.
• Experience managing a SEND casework caseload.
• Experience working with complex or challenging cases.
• Strong written communication and report-writing skills.
• Excellent attention to detail.
• Ability to work independently in a fully remote environment.
• Strong organisation and case-management skills.
• Consistent track record of delivering high-quality casework to deadlines.

Responsibilities

• Managing an allocated caseload of EHCP cases.
• Reviewing existing case information and identifying outstanding actions.
• Gathering and coordinating information from education, health, social care, families and other relevant professionals.
• Ensuring case records and supporting documentation are complete and accurate.
• Preparing information and case documentation required in relation to Tribunal matters.
• Identifying gaps in evidence and proactively following these up.
• Liaising with families and professionals as required.
• Progressing cases in line with statutory requirements and agreed Council processes.
• Maintaining accurate and comprehensive case records.
• Working to agreed productivity, quality and turnaround expectations.
• Supporting the wider project to reduce the EHCP backlog.

Skills

SEND/EHCP experience

Independent remote work

Attention to detail

Organisation

Case management

Communication skills

Deadline driven

Report writing

Stakeholder liaison

Job description

We are looking for experienced SEND Casework Specialists to support a Local Authority with a significant backlog of Education, Health and Care Plans (EHCPs).

This is a fully remote project for practitioners with strong, demonstrable experience in SEND/EHCP casework, who can work independently and deliver high-quality, accurate work to agreed timescales.

The Council is looking to strengthen its SEND casework capacity following challenges with quality and consistency, so reliability, attention to detail and SEND-specific experience are essential.

The Role

You will be responsible for supporting the Council to reduce its EHCP backlog and ensure cases are progressed accurately and efficiently.

Key responsibilities will include:

• Managing an allocated caseload of EHCP cases
• Reviewing existing case information and identifying outstanding actions
• Gathering and coordinating information from education, health, social care, families and other relevant professionals
• Ensuring case records and supporting documentation are complete and accurate
• Preparing information and case documentation required in relation to Tribunal matters
• Identifying gaps in evidence and proactively following these up
• Liaising with families and professionals as required
• Progressing cases in line with statutory requirements and agreed Council processes
• Maintaining accurate and comprehensive case records
• Working to agreed productivity, quality and turnaround expectations
• Supporting the wider project to reduce the EHCP backlog

Please note: this role involves gathering and preparing information relating to Tribunal cases but does not involve conducting or representing cases at Tribunal.

What we're looking for

You should have:

• Proven experience working within SEND/EHCP services
• Strong knowledge of the EHCP process and relevant statutory requirements
• Experience managing a SEND casework caseload
• Experience working with complex or challenging cases
• Strong written communication and report-writing skills
• Excellent attention to detail
• Ability to identify missing information and proactively obtain it
• Ability to work independently in a fully remote environment
• Strong organisation and case-management skills
• A consistent track record of delivering high-quality casework to deadlines

We are particularly interested in practitioners who can demonstrate strong SEND-specific experience and high-quality casework, rather than general local authority casework experience.

This is an opportunity to join a focused project designed to make a tangible impact on the Council's SEND service by helping to reduce the existing EHCP backlog and improve the quality and timeliness of case progression.