SEND Case Officer Assistant — EHC Plans (Temp)

Southampton City Council; Southampton; Hybrid; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Excellent pension

Generous holiday entitlement

Training and development

Flexible working options

Employee assistance programme

Job summary

Southampton City Council is seeking a dedicated SEN Assistant Case Officer to support the SEND team in coordinating EHC Assessment plans for children and young people with Special Educational Needs and Disabilities. You will work collaboratively to deliver statutory duties and participate in joint agency work with professionals.

The role emphasizes resilience, administration, and excellent communication within a busy environment, with a commitment to improving outcomes for SEND learners aged 0

Qualifications

• Experience working with Special Educational Needs and Disability and understanding of related legislation.
• Strong interest in SEN, Equality and Diversity with a positive difference mindset.
• Ability to meet timescales with high organisational efficiency.
• Excellent administration and workload management skills.
• Excellent written and spoken communication, calm under pressure across face-to-face, written or phone interactions.
• Understanding of joint agency working with diverse professionals.
• Positive solution-focused approach to meeting children's needs while balancing priorities.
• Genuine empathy and respect for diverse viewpoints.
• Computer literacy with Word, Excel and data systems.

Responsibilities

• Coordinate and support EHC Assessment plans for children and young people with SEND.
• Assist lead Case Officers in managing statutory duties relating to SEND.
• Provide timely, accurate information to support EHC decision-making.
• Maintain clear records and communicate with families, schools and professionals.

Skills

Communication skills

Legislation knowledge

Resilience

Organisation

Administration

Interpersonal skills

Joint agency working

Solution-focused approach

Empathy

Computer skills

Tools

Word

Excel

Database systems

Job description

Southampton City Council is seeking a dedicated SEN Assistant Case Officer to support the SEND team in coordinating EHC Assessment plans for children and young people with Special Educational Needs and Disabilities. You will work collaboratively to deliver statutory duties and participate in joint agency work with professionals.

The role emphasizes resilience, administration, and excellent communication within a busy environment, with a commitment to improving outcomes for SEND learners aged 0