SEND Assistant Case Officer – Education & Inclusion

Southampton City Council; Southampton; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Excellent pension

Flexible working options

Training and development

Life and health benefits

Job summary

Southampton City Council is seeking an SEND Assistant Case Officer to join the SEND team. You will support the coordination and lead Case Officers in managing Education, Health and Care (EHC) Assessment plans for children and young people with SEND.

The role requires strong communication, organisation and administration skills within a busy environment. You will work to deliver statutory duties related to SEN and disability, collaborate with partners across agencies, and support positive

Qualifications

• Experience in working with Special Educational Needs and Disability and understanding of related legislation.
• Genuine interest in SEN, Equality and Diversity and making a positive difference.
• High resilience and ability to work as part of a team to inspire, support and challenge others.
• High organisational skills and ability to meet timescales.
• Excellent administration skills and ability to manage a varying workload.
• Excellent interpersonal and communication skills with ability to remain professional in person, writing or on the phone.
• Understanding of joint agency working with different professionals.
• Positive solution-focused approach to meet children's needs while managing conflicting priorities.
• Compassionate with empathy towards others and understanding differing viewpoints.
• Good transferable computer skills with Word, Excel and other database systems.

Responsibilities

• Coordinate and support the management of Education, Health and Care (EHC) Assessment plans for children and young people with SEND.
• Deliver statutory duties relating to SEN and disability.
• Work within a busy SEND team to support lead Case Officers and colleagues.
• Maintain high quality administration and ensure timely progress across cases.
• Engage with partners across agencies to support joint working.

Skills

SEN experience

Legislation knowledge

Communication skills

Resilience

Organisation

Administration skills

Interpersonal skills

Joint agency working

Empathy

IT skills

Tools

Word

Excel

Database systems

Job description

Southampton City Council is seeking an SEND Assistant Case Officer to join the SEND team. You will support the coordination and lead Case Officers in managing Education, Health and Care (EHC) Assessment plans for children and young people with SEND.

The role requires strong communication, organisation and administration skills within a busy environment. You will work to deliver statutory duties related to SEN and disability, collaborate with partners across agencies, and support positive