SEND and Inclusion Learning Support Trainer

Gem Partnership; Shotton; On-site; GBP 27,000 - 37,000; Full time

Job summary

GEM Partnership seeks a SEND & Inclusion Learning Support Trainer to provide tailored assistance to adult learners on pre-employment courses. The role focuses on learners with SEND, ESOL needs, low English/maths, or mental health barriers to enable engagement and progress.

You will deliver 1:1 and small group support, adapt materials, help with assessments, and support tutors with inclusion strategies across multiple training centres and employer sites.

Qualifications

• Experience supporting adults or young people with SEND or extra learning needs.
• Strong communication, patience, and empathy.
• Ability to simplify tasks and provide clarity to learners with low confidence.
• Good literacy and numeracy skills.
• Ability to build rapport with diverse learners.

Responsibilities

• Provide 1:1 and small-group learner support during classroom and practical sessions.
• Adapt, simplify, or scaffold learning materials under guidance from tutors.
• Support differentiation during lessons and help learners with tasks and assessments.
• Maintain accurate records of learner support and progress.
• Uphold safeguarding, health and safety policies and promote learner wellbeing.

Skills

SEND support

Communication

Empathy

Literacy & Numeracy

Rapport building

Job description

About us:

GEM Partnership was established in 2009 to deliver recruitment solutions with exceptional levels of service to both our clients and the candidates we represent, in 2017 we introduced our training division to further cement our position as a provider of complete workforce solutions.

GEM Partnership caters for all types of employment needs, from permanent and temporary recruitment to dynamic on-premises training solutions, we have the expertise, talent pipeline, and proven track record to meet, and even exceed, our clients requirements.

At GEM Partnership we believe our biggest asset is our staff and we support a healthy and happy workplace by being a Disability Confident Employer as well as holding the Better health at Work Maintaining Excellence status.

GEM Partnership is committed to Safer Recruitment and upholding the Keeping Children Safe in Education standards and as such, is positively committed to safeguarding and promoting the welfare of the children, young people and vulnerable adults who attend its education and training provision. All existing and prospective employees are expected to share this commitment.

Job Title: SEND & Inclusion Learning Support Trainer

Department: Short Course / Pre-Employment Training

Reports To: Training Manager

Location: Various training centres and employer sites (as applicable)

Contract: Full-time / Part-time / Fixed-term (as required)

1. Purpose of the Role

To provide tailored learning and inclusion support for adult learners (19+) enrolled on short pre-employment training courses. The role ensures that learners with SEND, ESOL needs, low-level English/maths, mental health challenges, or wider socioeconomic barriers receive the support required to fully engage, progress, and succeed.

2. Key Responsibilities

Learner Support

• Provide 1:1 and small-group support during classroom and practical sessions.
• Assist learners who have additional learning needs (e.g., dyslexia, ADHD, autism, mild learning difficulties).
• Support learners with low reading, writing, numeracy, or digital skills.
• Help ESOL learners with understanding instructions, terminology, and tasks.
• Promote learner wellbeing and confidence-building.

Teaching & Learning Support

• Adapt, simplify, or scaffold learning materials under guidance from tutors.
• Support differentiation during lessons.
• Help learners complete written tasks, assessments, and workbook evidence where appropriate.
• Reinforce key learning points and break down complex activities.

SEND / Inclusion Duties

• Support initial screening and ongoing assessment of support needs.
• Implement reasonable adjustments.
• Maintain accurate records of learner support, interventions, and progress.
• Support tutors with behaviour management, engagement strategies, and inclusion techniques.

Pastoral Support

• Build positive, supportive relationships with learners.
• Signpost learners to external support services (financial, mental health, housing, etc.) where appropriate.
• Support tutors with attendance follow-up and learner engagement activities.

General

• Work professionally with sensitive information.
• Uphold safeguarding, Prevent, and health & safety policies.
• Contribute to continuous improvement of the pre-employment delivery model.

3. Skills, Experience & Qualifications

Essential

• Experience supporting adults or young people with SEND or additional learning needs.
• Strong communication, patience, and empathy.
• Ability to simplify tasks and provide clarity to learners with low confidence.
• Good literacy and numeracy skills.
• Ability to build rapport with diverse learners.

Desirable

• Experience in an independent training provider or adult education setting.
• Understanding of barriers faced by adults in pre-employment training.
• Understanding of ESFA compliance relating to learner support.
• Knowledge of mental health first aid or trauma-informed practice.
• Experience supporting ESOL learners.
• Level 2 or 3 qualification in Learning Support / SEND / Teaching Assistant or willingness to work towards.

Appointment to this role will be dependent on pre-employment checks which may include references and a satisfactory DBS Enhanced Disclosure and Barring Service Check.

Due to the high volume of applications we receive, we are unable to contact every candidate individually. If you do not hear from us within 7 days of submitting your application, please assume that you have not been shortlisted on this occasion.

We are committed to fair, consistent, and inclusive recruitment practices, and all applications are reviewed in line with relevant employment legislation and our equal opportunities principles.

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