Self-Employed Resolution Field Agent — Flexible UK-Wide

Marston Holdings; Gloucester; On-site; GBP 24,000 - 28,000; Part time

Benefits offered by this job

Flexible working

Full training

Guaranteed daily rate

Job summary

Engage Services, part of Marston Holdings, is seeking a self-employed Resolution Field Agent in the UK. The role involves visiting residential and commercial properties to resolve accounts, reconnect services, and support customers experiencing financial difficulty.

Flexible working patterns are offered with a guaranteed daily rate of £130–£150. Training is provided, and progression opportunities within the business are available across pre-agreed postcode areas.

Qualifications

• Full UK driving licence is required.
• Access to own vehicle with business insurance.
• DBS check clean.
• Healthy credit history.

Responsibilities

• Visit residential and commercial properties to resolve customer accounts.
• Reconnect services and support customers facing financial difficulties.
• Carry out field visits across multiple streams including welfare utility visits.
• Collect accurate utility meter readings where required.

Skills

Organisational skills

Negotiation skills

Case management

Professional communication

Independence/work autonomy

Job description

Engage Services, part of Marston Holdings, is seeking a self-employed Resolution Field Agent in the UK. The role involves visiting residential and commercial properties to resolve accounts, reconnect services, and support customers experiencing financial difficulty.

Flexible working patterns are offered with a guaranteed daily rate of £130–£150. Training is provided, and progression opportunities within the business are available across pre-agreed postcode areas.