Self-Care Tech Product Owner (Hybrid)

Currys plc; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

25 days annual leave

Private Medical Insurance

Life Assurance

Colleague discounts on Tech with Currs

Hybrid working

Job summary

Currys plc's iD Mobile team in London is hiring a Self Care Technical Product Owner to lead the development of the SelfCare subscription management applications across iOS, Android and Web. You will own the product backlog, define digital journeys, and collaborate with engineering, architecture and commercial teams to deliver high-adoption self-service experiences for telecom subscriptions.

The role requires 5+ years in technical product ownership or related fields, strong stakeholder

Qualifications

• Extensive 5+ years experience as a Technical Product Owner, Technical BA or Solution Designer in telecoms or SI.
• Excellent written and verbal communication with stakeholders and engineering teams.
• Strong stakeholder management and requirement sign-off experience.
• Experience with MVNO, BSS, D2C ecommerce, and payment integrations.
• Proficient Jira & Confluence user.
• Experience in multi-brand environments or regulated industries (e.g. FCA).
• Preferred: telecom or subscription services experience (lifecycle, CRM, orders).
• Customer self-service portals or apps.

Responsibilities

• Own the technical backlog scope and roadmap for SelfCare apps (iOS, Android, Web).
• Define and prioritise features with business owners and delivery teams.
• Translate business goals into epics and user stories.
• Align roadmap with KPIs like ARPU and digital adoption.
• Support backlog refinement and sign-off for sprint content.
• Act as liaison between engineering, architecture and business teams.
• Define APIs, data flows for CRM, billing, product catalogue, identity.
• Design seamless SelfCare journeys and optimise flows.
• Work with UX/UI to deliver intuitive journeys.

Skills

Technical PO

Stakeholder Management

Communication

APIs & Microservices

MVNO domain knowledge

Tools

Jira

Confluence

Job description

Currys plc's iD Mobile team in London is hiring a Self Care Technical Product Owner to lead the development of the SelfCare subscription management applications across iOS, Android and Web. You will own the product backlog, define digital journeys, and collaborate with engineering, architecture and commercial teams to deliver high-adoption self-service experiences for telecom subscriptions.

The role requires 5+ years in technical product ownership or related fields, strong stakeholder