Mobile App Product Owner - Own & Elevate User Journeys

Currys Plc; Greater London; Vor Ort; GBP 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Holiday benefits - 25 days of annual

Private medical insurance

Life Assurance

Competitive pension scheme

Access to discretionary bonus

Hybrid working

Zusammenfassung

Currys Plc in London is seeking a Product Owner for the iD Mobile App to own and optimise customer journeys across iOS and Android. You will drive changes from problem identification through launch and measurement, balancing customer value with business goals.

Reporting to the Senior Digital Product Manager, App, you’ll collaborate with designers, developers, testers and external partners to deliver reliable app changes and measurable improvements.

Qualifikationen

• Experience owning and improving customer-facing mobile app journeys, from identifying a problem through to launch and measuring results.
• Ability to use customer insight and product data to identify opportunities, prioritise work and assess whether a change has worked.
• Experience managing a product backlog and writing clear user stories, acceptance criteria and user flows.
• Experience working in agile teams with designers, developers and testers, ideally including external delivery partners.
• Practical understanding of iOS and Android app delivery, including testing, releases and dependencies on other systems.
• Good communication and stakeholder skills, with the confidence to challenge requests, explain trade-offs and agree priorities.
• Experience in mobile telecommunications, subscription services or customer self-service products is useful, but not essential.

Aufgaben

• Own and prioritise the iD Mobile App backlog for defined app journeys, balancing customer needs, business value, delivery effort and risk.
• Use customer insight, app data and operational feedback to identify opportunities and recommend improvements.
• Lead app changes from identifying the problem through to testing, launch and ongoing improvement.
• Write clear user stories, acceptance criteria and user flows so delivery teams understand what is needed.
• Work directly with designers, developers, testers and external partners to agree solutions, resolve issues and deliver reliable app changes across iOS and Android.
• Support roadmap planning and work with stakeholders across iD Mobile and Currys to agree priorities, challenge requests and manage dependencies.
• Define success measures and review results after launch, including journey completion, customer satisfaction, avoidable support contacts and app performance.
• Make sure app changes meet accessibility, security, privacy and applicable regulatory requirements, working with specialist teams where needed.

Kenntnisse

Product backlog management

User stories writing

Agile team collaboration

Mobile app delivery (iOS/Android)

Stakeholder communication

Jobbeschreibung

Currys Plc in London is seeking a Product Owner for the iD Mobile App to own and optimise customer journeys across iOS and Android. You will drive changes from problem identification through launch and measurement, balancing customer value with business goals.

Reporting to the Senior Digital Product Manager, App, you’ll collaborate with designers, developers, testers and external partners to deliver reliable app changes and measurable improvements.