Security & Visitor Experience Officer

Walsall Council; Walsall; On-site; GBP 22,000 - 24,000; Part time

Benefits offered by this job

Generous annual leave

LG Pension scheme

Training and development opportunities

Employee Assistance Programme (EAP)

Membership discount

Car leasing schemes

Job summary

The New Art Gallery Walsall is recruiting a Security Assistant (Permanent/Part-time) to help create a safe and welcoming environment for visitors. You will monitor CCTV, patrol the venue, open/close the site, and participate in out-of-hours call-outs, with weekend work and occasional evenings required.

Applicants should have SIA licenses for door supervision and CCTV, strong customer service skills, and a commitment to safeguarding and visitor experience. Training will be provided.

Qualifications

• Experience in security or public-facing roles.
• SIA door supervision and CCTV licenses required.
• Strong communication and calm professional approach.

Responsibilities

• Monitor CCTV and patrol the building during open hours.
• Open/close the site and manage alarm systems as a key holder.
• Support visitors, protect collections and exhibitions, and handle incidents.
• Respond to emergencies and security incidents as they arise.
• Assist with event setup, deliveries, and light housekeeping.

Skills

Security experience

Customer service

Public-facing roles

Problem solving

Education

SIA licenses in door supervision

Tools

CCTV surveillance

Job description

The New Art Gallery Walsall is recruiting a Security Assistant (Permanent/Part-time) to help create a safe and welcoming environment for visitors. You will monitor CCTV, patrol the venue, open/close the site, and participate in out-of-hours call-outs, with weekend work and occasional evenings required.

Applicants should have SIA licenses for door supervision and CCTV, strong customer service skills, and a commitment to safeguarding and visitor experience. Training will be provided.