Gallery Security & Visitor Experience Specialist

Walsall Council; Walsall; On-site; GBP 27,000 - 29,000; Part time

Benefits offered by this job

LG Pension scheme

Training and development opportunities

Employee Assistance Programme (EAP)

15% discount for leisure centres

Car leasing schemes

Job summary

The New Art Gallery Walsall is seeking a Security Assistant to help create a safe, welcoming environment for visitors. The role covers monitoring CCTV, patrolling, opening/locking, responding to incidents and supporting events, with weekend work and out-of-hours rota.

You should have solid security experience and customer service skills, with SIA licenses in door supervision and CCTV. Full induction and training provided; benefits include generous leave, LG Pension, training opportunities, and

Qualifications

• This role requires security experience and customer-facing skills.
• Experience in public venues or event environments is a plus.
• Licences in SIA door supervision and CCTV are required.

Responsibilities

• Monitor CCTV and patrol the venue to ensure safety.
• Open/close the site, operate alarms, and respond to incidents.
• Support visitors, safeguard collections, and assist events.
• Deal with security incidents and emergencies as they arise.
• Assist with deliveries, event setup, and light housekeeping.

Skills

Security experience

Customer service

Visitor attractions

Hospitality

Emergency response

Public-facing roles

Communication skills

Education

SIA licenses (door supervision & CCTV)

Tools

CCTV surveillance

Job description

The New Art Gallery Walsall is seeking a Security Assistant to help create a safe, welcoming environment for visitors. The role covers monitoring CCTV, patrolling, opening/locking, responding to incidents and supporting events, with weekend work and out-of-hours rota.

You should have solid security experience and customer service skills, with SIA licenses in door supervision and CCTV. Full induction and training provided; benefits include generous leave, LG Pension, training opportunities, and