Security Team Leader

ABM UK; Oxford; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Security Team Leader, where you will play a vital role in ensuring the safety and security of a bustling shopping environment. This position offers the opportunity to lead a dedicated team, enforce security policies, and provide exceptional customer service. With a focus on teamwork and professional development, you will be part of a larger mission to create safer spaces for communities. This role not only promises a rewarding career but also comes with a comprehensive benefits package designed to support your well-being and work-life balance.

Benefits

24/7 GP access

Mental Health support

Get Fit Programme

Financial and legal support

Cycle to work scheme

Employee perks app

Qualifications

• Experience in security supervision with strong leadership skills.
• Excellent communication and customer service abilities.

Responsibilities

• Lead the security team to maintain a safe shopping environment.
• Ensure all personnel understand their roles and deliver professional service.

Skills

Team Leadership

Communication Skills

Time Management

Attention to Detail

Customer Care Awareness

Conflict Management

Tools

SIA Door Supervisor Licence

SIA CCTV Licence

Job description

JOB TITLE: Security Team Leader

LOCATION: Oxford North

HOURS: 45 hours per week

SHIFT PATTERN: 9 hour shifts

PAY RATE: £15.00 per hour

ROLE OVERVIEW AND PURPOSE

ABM is looking to appoint an experienced security supervisor to maintain a safe and secure shopping environment and lead the security team. The focus of this role will be to deliver excellence through establishing and enforcing robust security policies and procedures.

KEY RESPONSIBILITIES

1. Ability to work as part of a team and independently
2. Strong communication skills both written and verbal
3. Team leading experience with the overseeing the day to day running of the security team within a similar environment.
4. To ensure that all security personnel understand the scope of their individual roles with particular emphasis on delivering a professional customer service
5. Excellent time management
6. Flexible
7. Smart, well-groomed, and confident
8. High level of attention to detail
9. Conflict Management aware
10. High level of customer care awareness
11. Telephone skills
12. Familiar with patrolling and monitoring from a loss prevention aspect
13. Confident in complying with Health & Safety and fire prevention procedures
14. SIA Door Supervisor licence
15. SIA CCTV licence

REQUIRED SKILLS AND EXPERIENCE

1. Door Supervisor License
2. CCTV License

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our careers page.

ABOUT US

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service iconic sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.